Customer Service Representative

Midas is seeking a Customer Service Representative with knowledge of automobiles and parts to assist customers with complaints, questions, product and service information, reservations, orders, and returns.

The role requires answering phones, contacting vendors for parts, ordering parts online, and the ability to prepare estimates for customers.

Ideal candidates should remain calm under customer frustration, have experience with computers, and possess a solid understanding of vehicle parts and repairs. A minimum of 3 years of experience in the automotive field is required, along with the ability to multi-task.

Compensation: $19.00 - $23.00 per hour

As a leading destination for automotive services, Midas offers opportunities for career growth and community engagement. We handle everything from tires to brakes and oil changes, providing endless opportunities to develop expertise.

Applicants should be willing to work weekends and holidays, complete background checks, and pass a drug screen. Reliable transportation and a valid driver’s license with a clean record are required.

Additional questions include availability for shifts, familiarity with social media, typing speed, language skills, and physical ability to lift at least 25 lbs.

We value candidates who are detail-oriented or big-picture thinkers, with a passion for customer satisfaction and a willingness to learn new technologies.