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Customer Service Rep

Paratransit Eligibility & Mobility Specialist

Job in Bellingham, Whatcom County, Washington, 98227, USA
Listing for: Whatcom Transportation Authority
Full Time position
Listed on 2026-01-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A regional transit authority in Bellingham seeks a Paratransit Eligibility Coordinator responsible for processing applications and conducting interviews to determine service eligibility. This position involves compliance with ADA regulations, training staff on customer service, and maintaining confidential client records. Candidates must have a high school diploma and experience in customer service, preferably in a medical or social-service environment. Knowledge of disability issues and the ADA is preferred.
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