Associate Banker, Bellingham Branch, Bellingham, WA

Associate Banker - Bellingham Branch, Bellingham, WA

Base pay range: $25.00/hr - $30.48/hr

At Chase we are passionate about creating memorable experiences for our clients and employees. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an associate banker you represent our brand and culture with hospitality, using cutting‑edge technology and customer service to help clients reach their financial goals.

• Create a welcoming environment by greeting clients, managing lobby traffic, checking clients into the waiting queue, and scheduling or canceling client meetings.
• Exceed client expectations while assisting with day‑to‑day transactions, opening new accounts, and complying with all policies, procedures, and regulatory requirements.
• Educate clients on how technology self‑service options such as the Chase Mobile App, , and ATMs can meet their banking needs anytime and anywhere.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge.
• Perform branch operations, including managing cash devices such as the cash vault and ATM while adhering to all bank policies and procedures.

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships and demonstrate genuine care.
• Ability to engage clients, communicate clearly, and anticipate their needs.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to elevate the client experience by working collaboratively as a team.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

• Strong desire to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Chase is a leading financial services firm that helps nearly half of America’s households and small businesses achieve their financial goals. We offer a competitive total rewards package, including base salary and potential commission or incentive compensation. Benefits include comprehensive health care, on‑site wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

Chase is an equal‑opportunity employer and places a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute and we make reasonable accommodations for applicants’ and employees’ religious or disability needs. For more information about requesting accommodations, visit our FAQs.