Personal Banker

Personal Banker

Location:

US-WA-Bellingham, 1500 Cornwall Ave, Bellingham, WA

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? WaFd Bank is hiring a Personal Banker.

WaFd Bank has been a financial leader for over a century and serves consumers and business clients across nine Western states. Our motto is:
Love What You Do...Make A Difference!

As a Personal Banker, you will assist clients with personal and business banking solutions that improve their financial health and achieve their goals. You will be creative, think outside the box, and maintain our Vision, Mission, and Values.

• Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions.
• Open new accounts, discuss and refer or originate loans, and onboard new clients.
• Introduce and demonstrate digital and self‑service options to clients.
• Communicate clearly with staff and clients verbally, over the phone, and via video chat.
• Comfortable functioning as a concierge or greeter.
• Make out‑of‑office calls to businesses, community organizations, and referral sources.
• Develop competencies and certifications/registrations necessary to support branch performance goals.
• Proactively accept initiatives and assignments.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
• Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service, and be kind.

Education/Skills/Training:

• High school diploma or approved equivalent.
• Good math skills, 10‑key, and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, Power
  
  BI, and Outlook.
• Well‑developed smartphone and digital channel skills.
• Must have excellent organizational and analytical skills and superior written and oral communication skills.
• Ability to demonstrate how to use automated technology to teach clients self‑service skills.
• Must have a valid driver’s license, satisfactory transportation, and adequate insurance coverage.

Experience:

• Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relations.

• Paid time off for vacation, sick days and holidays.
• Health insurance.
• Stock options.
• Bonus programs.
• Generous 7% 401(k) employer matching*.
• Paid parental leave.
• Life and AD&D insurance.
• Long‑term disability.
• Tuition reimbursement.
• Employee assistance programs.
• Pre‑tax health and dependent‑care spending plans.

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment.

WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally‑protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at .