Dispatch Designated Crisis Responder; DCR

Dispatch Designated Crisis Responder (DCR)
Full-Time (32 hrs/week | 3x10s partial shift)
Mobile Crisis Outreach Team (MCOT) | Bellingham, WA
Wage Range: $35.05 - $51.83/hour DOE

Stabilize Moments of Crisis. Coordinate Immediate Response.

Compass Health is seeking a qualified Dispatch Designated Crisis Responder (DCR) to join our Mobile Crisis Outreach Team (MCOT) in Whatcom County. This hybrid role combines clinical decision-making and frontline crisis coordination, offering a unique opportunity to help individuals and families receive timely, trauma-informed support.

• Sunday‑Tuesday | 9:00 AM - 7:00 PM
• Thursday | 9:00 AM - 11:00 AM

As the Dispatch DCR, you’ll serve as the central point of coordination for incoming crisis service requests. You’ll assess situations, triage by urgency and complexity, and assign team resources accordingly—while occasionally providing direct outreach and clinical support.

• Receiving and triaging crisis calls from community partners and the public
• Conducting initial investigations to determine appropriate clinical response
• Assigning crisis cases to MCOT team members based on acuity, location, and capacity
• Evaluating individuals in crisis and determining whether involuntary detention is warranted
• Collaborating with law enforcement, schools, hospitals, and community agencies
• Providing limited in‑person outreach services when necessary
• Ensuring all documentation and records are accurate and completed within required timelines
• Maintaining compliance with state regulations, WAC guidelines, and internal policies

You’ll join a multidisciplinary, mobile crisis response team that serves people of all ages experiencing behavioral health crises. The team delivers short‑term, community‑based support grounded in strength‑based, culturally responsive, and recovery‑oriented care.

• Master’s Degree (MA/MS/MSW) in a Behavioral Science‑related field (required)
• Qualified Designated Crisis Responder (DCR) and Mental Health Professional (MHP) status under WAC (required)
• Minimum 2 years of direct clinical experience in behavioral health settings
• Knowledge of RCW 71.05 and 71.34
• WA State Approved Supervisor Training (or willingness to complete)
• Current First Aid & CPR certification (or ability to obtain within 90 days)
• Valid WA State Driver’s License, reliable vehicle, and insurance

• Strong knowledge of crisis stabilization, risk assessment, and involuntary treatment processes
• Ability to independently triage, prioritize, and act with urgency under pressure
• Excellent communication and coordination skills across diverse systems
• Comfort with high‑intensity environments and complex clinical decision‑making
• Experience with electronic health records and case documentation
• Commitment to culturally competent and trauma‑informed care

We support our crisis response teams with flexibility, clinical growth, and comprehensive benefits.

• Medical, dental, and vision insurance at no cost to full‑time employees
• 16 days of vacation in your first year
• 12 sick days
  , plus 1 wellness day annually
• 13 paid holidays (11 standard 2 personal holidays)
• Professional development funds and paid education leave
• 403(b) retirement plan with up to 2% match after your first year
• Weekly supervision and robust clinical support
• A supportive, mission‑driven team culture

(Automatic additional pay raises... and "over 45 days off..." lines removed per your formatting preferences.)

For more than 110 years, Compass Health has been the largest nonprofit behavioral health provider in Northwest Washington. From prevention to crisis stabilization, our teams deliver client‑centered, community‑based care across all levels of need. As a DCR, your expertise is central to our mission—and your leadership saves lives.

Learn more pass health.org

If you’re ready to bring your clinical knowledge and crisis experience to a leadership‑oriented dispatch role, we invite you to join our team.

Compass Health is an Equal Opportunity Employer
We are committed to building a diverse and inclusive workforce that reflects the communities we serve.