Outreach & Enrollment Specialist

Description

• Non-exempt, hourly
• The standard wage range for this role is $25.18 to $29.58 per hour
• It may be possible to earn more over time up to $34.02 per hour

• Monday - Friday
• Full time, 40 hours, days

Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing more than 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve.

• Respect
• Integrity
• Accountability
• Collaboration
• Innovation

We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours.

As an Outreach & Enrollment Specialist, you would be responsible for connecting patients to high quality, affordable health care services by providing insurance enrollment, health care navigation support, and outreach to medically underserved populations. Primary responsibilities and duties include:

• A friendly & collaborative team environment
• A competitive compensation package

• Medical, dental, & vision insurance
• 401(k) retirement plan with employer match after 1 year of eligibility
• 6 paid holidays
• Generous paid time off: 108 hours accrued in Year 1 gradually increasing to 196 hours per year over 10 years
• Paid sick leave
• Other paid leaves for Bereavement, Jury Duty & Bone Marrow/Organ Donation
• Life/AD&D insurance
• Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, and Travel as well as Identity Theft Protection
• Flexible Spending Account
• Self-funded Health Savings Account on Base Medical Insurance Plan
• Employee Assistance Program
• Alternative transportation incentives
• Healthy Living reimbursement
• Unique programs including Medical Hardship Payroll Loans, Employee Referral Bonuses & Will preparation services

• Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge at a level typically acquired through completion of a general studies high school program.
• Possesses specific knowledge of Community Health (related field, or lived experience), processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively.
• Must possess additional expertise in the field of Community Health (related field, or lived experience), acquired through practice or exposure to various conditions, beyond the formal knowledge (or on the job training), allowing employees to perform more advanced techniques.
• Six (6) months related experience and/or training preferred.
• Bachelor’s degree in a related field preferred.
• Experience working with underserved populations and cultural competency strongly preferred.

• Knowledge of health insurance options including Medicare, Medicaid, private insurance, and managed care programs preferred.
• Ability to work in a demanding, fast-paced environment with constant public contact, frequent interruptions, and occasional crisis situations.
• Ability to understand and respond effectively and with sensitivity to special population groups, including those defined by race, ethnicity, language, age, gender, sexual orientation, economic standing, & others.
• Keyboarding speed of 55 wpm and data…