Community Navigator

Community Navigator (Master’s-Level Clinician)

Brigid Collins Family Support Center | Full-Time, 40 Hours per Week | Whatcom County

Brigid Collins Family Support Center partners with families to support the safety, healing, and well-being of children through compassionate, relationship-based, and community-centered services.

• Serve as the primary liaison for behavioral health referrals from primary care providers and clinic teams
• Receive, triage, and coordinate referrals; gather relevant clinical and psychosocial information from families and care teams
• Conduct evidence-based screenings and assessments to identify symptoms, strengths, risk factors, and level of need
• Provide clear clinical impressions and recommendations aligned with best practices and family preferences
• Offer brief consultation, coaching, and psychoeducation to caregivers around child mental health concerns and next steps
• Partner with families using a strengths-based, trauma-informed, and culturally responsive approach to reduce barriers to care
• Facilitate warm handoffs and referrals to outpatient therapy, psychiatry, school-based supports, community agencies, and crisis services
• Track referral progress and ensure closed-loop communication with referring providers
• Collaborate closely with medical providers, clinic staff, and community partners to coordinate care and improve access
• Maintain timely, accurate clinical documentation in accordance with organizational and regulatory requirements
• May carry a partial caseload
• Other relevant duties as assigned

• Works closely with primary care teams and external referral partners.
• May include a mix of in-clinic, phone/video, and community-based coordination.
• Requires timely responsiveness to referrals and clear communication with providers and families.

• Flexible, community-based work with variety and autonomy
• Meaningful impact improving access to care for children and families
• Collaborative, mission-driven team culture

• $30.00–$32.57/hour (Associate License)
• $34.00–$38.64/hour (Independent License)
• +$1/hour bilingual add-on (Spanish or Mixteco)
• Medical, dental, and vision insurance,80%+ employer paid.
• 403(b) with employer contribution after 1 year.
• 11 paid holidays, 12 accrued sick days per year, and 11 accrued vacation days with incremental increases after your first year.
• Employee Assistance Program, basic life and disability insurance 100% employer covered.
• Paid training and travel.
• On-site clinical supervision for licensure provided.
• Qualifying employer for Public Service Loan Forgiveness (PSLF)

• Ability to consistently meet established productivity, documentation, and quality benchmarks.
• Experience with care coordination/navigation in a community health setting.
• Strong understanding of child development, trauma, and family systems.
• Ability to maintain a required caseload and consistently meet expectations.
• Skills in child and family assessment, treatment planning, and therapeutic intervention.
• Ability to communicate clearly and compassionately with children, caregivers, and partner agencies.
• Ability to maintain professionalism, confidentiality, and ethical practice in high-stress situations.
• Ability to work within a multidisciplinary team and navigate complex systems.
• Strong organizational, documentation, and time-management abilities.
• Humility and ability to engage diverse, multi-stressed families.
• Willingness to adjust schedule to meet with families at times that are convenient for their schedules.
• Ability to travel throughout Whatcom and/or Skagit Counties to serve families.

• Master’s degree in social work, counseling, MFT, psychology, or related field
• Washington State behavioral health license (associate or independent)
• Strong assessment, documentation, and care coordination skills
• Community-based or integrated care experience preferred
• Valid WA driver’s license and ability to travel locally

Bilingual clinicians encouraged to apply.

Applications will be reviewed on an ongoing basis; position will remain open until filled, so don't wait. Brigid Collins will reach out to qualified applicants to schedule interviews. No phone calls, please.

Brigid Collins Family Support Center is an equal opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. Employment decisions are made without regard to any status protected by law. We value diversity and are committed to an inclusive workplace. Candidates from historically underrepresented communities are encouraged to apply.