Lab Assistant Lead

Peace Health is seeking a Lab Assistant Lead for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at Peace Health is $23.53 – $35.31. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

The Lab Assistant – Phlebotomy Lead is responsible for overseeing the daily operations of the Lab Assistant / Phlebotomy team at designated In Office Phlebotomy or Patient Service Center locations. This position involves leading a local team of Lab Assistants / Phlebotomists. Performs, monitors, and troubleshoots the more complex needs of the department. Coordinates the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work.

Serves as subject matter expert.

This position may require local travel within the regional network.

• Assigns work; plans and manages priorities, provides technical assistance, oversees staff schedules, monitors quality of work, monitors team projects, mentors staff, provides constructive feedback, assists staff training, ensures quality improvement, provides leadership feedback on staff performance, and assists with goal setting for the team.
• Collaborates with staff and/or other department leads/staff on how to improve processes to improve patient care, service, TAT, quality and to reduce cost.
• Performs, monitors, and troubleshoots the more complex needs of the department both proactively and in real time. Manage staffing within their assigned region daily in coordination with the Reference Lab Phlebotomy Supervisor
• Oversees quality control documentation and department training procedures and manuals.
• Assists with supply ordering, inventory management, and maintaining appropriate par levels.
• Monitors daily checklists, temperature logs, and quality control documentation for accuracy and completion.
• Provides field support to clinic locations such as staffing shortages, or operational challenges.
• Serves as a resource for staff regarding downtime processes, specimen handling requirements, and laboratory procedures.
• Assists leadership with tracking supply usage trends, operational concerns, and training needs across assigned locations.
• Receives, processes, and distributes specimens to technical departments. Prepares specimens and forms for testing at the laboratory and for transport to external reference laboratories.
• Requires the ability to do Alpha/numeric data entry at a rate of 6,200 KPH or greater.
• Following established standards and practices, the Phlebotomist instructs patients in the procedure for collection of specimens, collects specimens and performs simple laboratory procedures
• Other duties as assigned
• Performs other duties as assigned.

• High School Diploma
  
  Required:
  
  or equivalent
• Minimum of 1 year
  
  Required:
  
  applicable work experience within healthcare
• Requires superior customer service skills and the ability to communicate clearly and listen effectively. (Required)
• Ability to provide leadership to a team and develop talent (Required)
• Strong communication skills needed (Required)
• Ability to multi-task and report back on any key findings to leadership (Required)
• Strong team player with flexible attitude, able to adjust to change easily (Required)
• Proficient in Microsoft Suite/Office (Required)

Washington State License/Certification requirements:

• WA State:
  Medical Assistant – Phlebotomy license is either required at the time of hire or the application must be submitted within 14 days of hire with the active credential in place within…