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Chief People Officer

Job in Bellingham, Whatcom County, Washington, 98227, USA
Listing for: First Fed
Full Time position
Listed on 2026-01-01
Job specializations:
  • Management
    Operations Manager
  • HR/Recruitment
Job Description & How to Apply Below
First Fed is a local community bank on an exciting growth trajectory with 17 locations including 12 full-service branches in Western Washington. First Fed was recognized by the Puget Sound Business Journal as a Best Workplace and a Top Corporate Philanthropist. By popular vote, First Fed received awards for Best Bank in The Best of the Northwest, Best Banker in Readers’ Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula.

We also received a Best-In-State bank award from Forbes.

For over 100 years First Fed has served our customers and communities throughout the PNW. We’ve donated over $9 million to non-profit organizations in the past 8 years through our foundations, sponsor ships, direct donations, and matched employee donations. Our amazing team has volunteered over 25,000 hours in the past 5 years – many by using our benefit of 3 paid volunteer days per year!

We welcome applicants from all backgrounds – our diversity makes us stronger. Join our award-winning team!

Our Values

Optimism:
We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.

Initiative:
We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.

Respect:
We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.

Growth:
We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.

Ownership:
We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.

Position Purpose

Reporting to the CEO and serving as a member of First Fed’s Executive Team, the Chief People Officer is responsible for developing and executing a comprehensive people strategy in support of First Fed’s mission, business objectives, and culture. The CPO will oversee all Human Resources and Learning and Development functions and team members and ensure company-wide compliance with HR policies as well as federal and state laws and regulations.

Essential Functions

• Establish a comprehensive people strategy aligned with corporate strategy and including a set of integrated initiatives that optimizes First Fed’s human capital in support of business objectives.

• Institute metrics and other diagnostics that track programs, monitor progress, and oversee organizational health. Provide periodic reports to the CEO, Compensation Committee and Board of Directors.

• Synthesize and integrate business performance and on-going feedback from company leaders to adjust the strategy as needed.

• Develop and champion a culture strategy that reflects the Bank’s purpose and goals.

• Instill a relationship-centered culture grounded in trust, service, and accountability.

• Champion the bank’s values, ensuring employees feel connected to our mission and impact.

• Partner with leaders to model integrity, collaboration, and care in every interaction with the First Fed team and our customers.

• Celebrate teamwork and recognize contributions that reflect the bank’s values.

• Act as executive sponsor for the First Fed Next committee or other culture-focused committees. As sponsor, provide high-level support and direction for committee initiatives.

• Lead annual employee engagement survey process, including communication of results and directing initiatives to respond to employee sentiment.

• Design and implement engagement programs to boost morale, productivity, and retention.

Talent Acquisition

• Support recruiting team in strengthening employee brand that positions First Fed as an employer of choice in relevant talent markets.

• Develop and execute a workforce plan that paces organizational growth with business growth, diversifies First Fed’s talent sources and optimizes the cost of labor. Ensure compliance to FTE and people budget at all levels.

• Lead talent management and acquisition initiatives that continuously improve First Fed’s ability to efficiently and equitably attract and hire high quality, diverse talent and support the company’s…
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