Site Manager​/Director - Clinical Research

Bellingham, Washington

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

Are you an experienced clinical research professional with a passion for advancing medicine? Join a leading, integrated clinical research network dedicated to high-quality data, patient-centered care, and innovation in clinical trials.

We’re seeking a Site Director to help us build our newest clinical research site located in Bellingham, Washington. This role drives financial targets, enrollment goals, and Key Performance Indicators (KPIs) while ensuring strict adherence to Good Clinical Practice (GCP), International Council of Harmonization (ICH), and regulatory requirements.

Type: Regular Full-time Employee
Schedule: Mondays through Fridays, 8:00am - 5:00pm
Location: Onsite in Bellingham, WA (no capabilities for remote or hybrid work)
Reports to: Senior Director of Regional Operations
Benefits: Our benefits package for full-time employees includes health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO), a variety of disability, accident, and life insurance options, as well as many more.

• Competitive pay + annual performance incentives
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (PTO) and company holidays
• A mission-driven culture focused on advancing medicine and improving patient outcomes

You’ll be part of a growing, mission-driven organization that values its people. At our core, we’re committed to bringing innovative medical treatments to patients faster—while creating an environment where employees thrive. If you’re passionate about clinical research and ready to make a difference, we’d love to hear from you.

Responsibilities:

• Operational leadership and study management
  • Manage site facilities, workflow, and Clinical Trial Management Systems (CTMS) to ensure premium experience for subjects, staff, and sponsors
  • Monitor clinical study progress, review monitor reports, and create risk management/mitigation strategies during study start-up
  • Lead a site-level quality review program; ensure the site remains in a constant state of audit-readiness for CRO, sponsor, or regulatory inspections
  • Manage the lifecycle of all site regulatory documentation, from initial start-up through ongoing maintenance
  • Act as the primary resource for protocol-related questions and ensure all staff are trained on study-specific requirements
  • Oversee external site partners, including onboarding, training, and performance monitoring
  • Ensure proper storage and handling of study specimens and investigational products
  • Lead or assist with various job duties and projects as assigned
• People and team management (once site is fully operational and staffed)
  • Provide coaching, mentoring, and development plans for all direct reports (Clinical Research Coordinators and support staff) to maintain high morale, retention, and an engaged workforce
  • Manage the full employee lifecycle, including interviewing, hiring, onboarding, performance reviews, and disciplinary actions in partnership with HR
  • Proactively assess staffing needs and manage coverage to ensure research subject safety and data integrity
  • Foster a collaborative and productive work environment that encourages continuous improvement
  • Lead regular team meetings to discuss status of current projects, plan for future…