Program - Swing Shift​/Part-Time

Are you passionate about helping others, excited to participate in our ministry, and love working in a team environment? This could be the opportunity for you! Come join us at Lighthouse Mission Ministries! The Program Staff maintain a safe environment for the men and women accessing the emergency shelter at the Lighthouse Mission Ministries (LMM). Program Staff respond to emergencies, offer emotional and spiritual support to guests, implement and oversee check‑in, and perform simple data entry.

The ideal candidate will desire a rewarding and service‑oriented work environment. This is a part‑time, non‑exempt role with an hourly base pay of $19.85.

Wondering what it's like to work at LMM? Hear from our staff Why We Do What We Do or learn more about Healing Homelessness in Bellingham.

• Maintain timely and accurate documentation regarding daily shelter events, incident reports, and mandatory reporting.
• Oversee proper handling of guest communication, including phone messages.
• Oversee reception functions including phones, security cameras, and greeting, ensuring the highest level of customer service.
• Monitor all safety and fire hazards, as well as guest activity.
• Fulfill the guests' requests for articles of clothing, hygiene supplies, and etc.
• Maintain a positive, pleasant, and professional attitude. Work with other staff to model transparent and supportive Christian relationships, which will serve as a leadership example for shelter guests.
• Provide and facilitate an environment that relationally shares with guests the full range of resources available to assist them, particularly further LMM programming, in overcoming the conditions that cause homelessness.
• Oversee, encourage and train volunteers and interns as needed.
• Embrace and use LMM's grace‑based accountability philosophy.
• Any other job‑related duties as assigned by the supervisor.

• Works alongside a team – Program Staff, volunteers, and interns.
• Represents LMM to other social service agencies.
• Reports directly to the Director of Shelter Operations.

• Experience in social services, working with individuals experiencing homelessness, and/or in the rescue mission environment preferred.
• Have knowledge of and preferably experience with issues of homelessness, poverty, addiction, domestic violence and recovery.
• A passion for serving Jesus and making the Gospel known through mercy ministry. The successful candidate will have an active church/prayer life and be in agreement with the LMM Statement of Faith and Life & Personal Covenant.
• Able to use judgment to make independent decisions.
• Ability to lead Christian devotions and prayer in a group setting.
• Sensitivity to cultural diversity in all forms is required.
• Ability to pass pre‑employment criminal background screenings.
• High boundary setting and self‑reflection skills.
• Basic motivational interviewing skills preferred.
• Ability to remain awake and alert for duration of scheduled shift.
• Ability to establish and maintain rapport with program residents and volunteers.
• Ability to remain calm and calm others in an emergency and/or confrontational situations.
• Ability to interact effectively as a team member and independently with LMM staff and with a diverse client base.
• Effective interpersonal communication skills—both written and oral—for communication with co‑workers, men and women staying as residents and outside agencies.
• Ability to use MS Word, Excel, Gmail, and Google Calendar.
• High School Diploma, GED, or equivalent education/experience.

• Intermittent high stress environment.
• Standing 40%; walking 30%; sitting 30%; ability to walk up and down stairs.
• Frequent medium to heavy lifting, up to 35 lbs.
• Both inside and outside activities regardless of weather.
• Ability to rapidly deal with emergency situations in an intermittently high‑stress environment.
• Ability to report as regularly scheduled to the work‑site.

As an outreach of Lighthouse Mission Ministries, successful applicants will show a desire to end spiritual, economic, physical and social poverty with an aim toward restored identities and recovered vocations for the purpose of a…