Sales Associate Part-time

Retail Sales Associate

Department: Retail Operations

FLSA Status: Non‑Exempt

Reports to: Retail Supervisor

Pay Rate: $19.13/hour

About the Position

The Retail Sales Associate interacts with and assists customers, donors, and others with merchandise selection, suggestion selling, and cashiering in a courteous and professional manner.

• Proactively acknowledge, greet, and help customers in any area of the store.
• Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.
• Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point‑of‑sale (POS) transactions.
• Communicate through standard telephone and wireless audio systems.
• Merchandise, restock, and provide general floor maintenance where needed.
• Maintain a clean work environment.
• Support team members, assist supervisors and leads when necessary.
• Build and maintain internal and external customer satisfaction.
• Contribute to team effort by accomplishing related results as needed.
• Demonstrate safe work practices and report any potential hazards or accidents.
• Perform other duties as assigned.

Education and Experience

• High school graduate or equivalency preferred, but not required.
• No specific experience required.

Computer/Technology Skills

• Ability to learn new technology and software related to the job.

Certificates, Licenses, or Registrations

• N/A

Physical Abilities

• Lifts and carries up to 30 pounds.
• Maintains fine motor control for handling objects.
• Stands for long periods; frequently bends, kneels, reaches, stoops, squats, and pushes.
• Climbs ladders and travels across varied surfaces (stairs, ramps, uneven terrain).
• Communicates verbally and in writing, including to those with limited English skills.
• Maintains reliable attendance.

Essential Mental/Sensory Abilities

• Organizing, sorting, categorizing, counting, adding, subtracting.
• Interpreting data.
• Problem solving.
• Communicating with the public.
• Verbal and written communication skills.

Work Environment

• Retail store environment with temperature variations, loud noises, occasional crowds, and exposure to dust.

• Health plan including medical, dental, vision, and prescription coverage.
• Employer‑paid life, accidental death and dismemberment (AD&D), and long‑term disability insurance for salaried employees.
• Voluntary supplemental coverage for life, accident, illness, and short‑ and long‑term disability.
• Flexible Spending Accounts (FSA) plan.
• Roth and 403(b) retirement savings plan program.
• Paid vacation, holidays, and sick time.
• Limited paid time off for jury duty and bereavement leave.
• Employee discounts.
• Employee referral bonus.
• Employee assistance program (EAP).
• Mentorship program.
• Career advancement opportunities.
• Paid job training.

Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.

This document does not represent a contract of employment, and Evergreen Goodwill of Northwest Washington reserves the right to change this job description and/or assign tasks for the employee as deemed appropriate.