Operations Associate - Bellis Fair Mall
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Merchandising
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The Operations Associate is responsible for creating an outstanding customer experience by performing various operations functions within the store. The position is an early‑morning shift and involves working with a team to perform pre‑opening activities.
Primary Responsibilities- Customer Service – Assist customers with questions or requests and provide a welcoming experience.
- Execute pricing and signage – Update ticket prices and product signage accurately and efficiently.
- Restock merchandise – Prepare and supply goods to the sales floor ensuring customers find the styles and sizes they need.
- Receive and unload merchandise – Unload trucks and organize inventory in the backroom.
- Maintain backroom standards – Keep the stockroom safe, clean, and organized.
- Support omnichannel initiatives – Contribute to Buy Online Pickup In Store, Ship From Store, Order Delivery and Returns, and Merchandise Receiving.
- Implement merchandising strategy – Follow leadership plans to place merchandise and maintain high standards.
- Participate in continuous learning – Absorb new information from peers or training materials on merchandise, shrink, safety, productivity, and other processes.
- Results – Solve problems, make smart decisions that drive sales and customer service, and inspire strong performance.
- Ownership – Provide great customer service, build positive relationships, and take accountability for actions and outcomes.
- Intensity – Proactively improve the customer experience, show confidence and courage, and act with energy and urgency.
- Work Experience – 1‑2 years retail experience.
If eligible, you receive a competitive benefits package including medical/dental/vision insurance, term life insurance, paid vacation/holidays, 401(k) with company match, and an associate discount on JCPenney merchandise.
Pay RangeUSD $18.75/hr – $23.44/hr.
About JCPenneyJCPenney is a leading American retailer serving diverse families with fashion, apparel, home, beauty, and jewelry. With an inclusive culture, we meet everyday customer needs and celebrate special occasions. Our 50,000 associates worldwide serve customers across more than 650 U.S. stores and online.
At this time, JCPenney does not anticipate closing this job opportunity.
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