Certification Specialist

• Location 1111 Cornwall Ave,Bellingham, WA, 98225,United States
• Base Pay $22.00 - $24.00 / Hour
• Employee Type Regular Full Time

For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselves—building a community where everyone has the chance to thrive and contribute.

At Opportunity Council, our values guide everything we do. Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community. We’re also committed to weaving diversity, equity, and inclusion into every part of our work—from the help we offer in the community to the kind of workplace we create for our staff.

To learn more about us and our work, visit our website: www.oppco.org

The Certification Specialist reviews staff program files for Opportunity Council’s utility and/or rental assistance programs to ensure the files are complete and accurate and comply with program eligibility and rules set forth by federal, state and private funders. When necessary, the Certification Specialist issues file corrections and provides file feedback to intake specialists. In addition, the Certification Specialist prepares staff files for payment and assists the Energy Certification Supervisor with vendor relations and payments.

As needed, the Certification Specialist provides backup support for eligibility and outreach services to clients seeking assistance from Community Services intake programs, and performs a variety of complex clerical and administrative functions.

Monday through Friday, 8am-4:30pm

• Reviews staff program files for completion and accuracy, compliance with program eligibility, and rules set forth by funders. Issues corrections to staff as needed.
• Provides feedback to staff regarding program eligibility, file documentation requirements and file processing.
• Prepares files for utility and landlord payment processing using client database and paperless file systems.
• Assists Energy Certification Supervisor with communication and payment to utility vendors and landlords.
• Assists Energy Certification Supervisor & Leads with client database and client file system development.
• In backup role, may provide direct client services including eligibility determinations, providing information and referral, and processing client information.
• Maintains confidentiality of all client data in accordance with agency, state, and federal guidelines.

• Associate’s degree or equivalent experience
• At least two years’ experience related to skills and abilities required for this position
• Valid Washington State driver’s license and five-year driving history within Opportunity
  Council’s Auto Insurance Standards.

We place a strong value in hiring individuals with lived experiences of, poverty and/or homelessness or who have previously participated in Opportunity Council programs or other social services.

We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.

• Paid time off earned on an accrual basis (vacation, sick, personal, holidays)
• Paid time off for wellness needs
• Employer-paid holidays
• Employer-paid…