Sales Associate

Mercedes-Benz of Bellingham is a customer-focused dealership dedicated to providing quality service to the Anacortes, Blaine, Birch Bay, Lynden, and greater Bellingham communities. The team actively supports local initiatives, including sponsoring sports teams and participating in community events held at the dealership. Staff members are encouraged to engage with the community and contribute to local causes. The dealership values integrity, service, and long-term relationships with customers and neighbors, creating a welcoming environment for both employees and visitors.

The Sales Associate is a full-time, on-site role based at Mercedes-Benz of Bellingham in Bellingham, WA. This position is responsible for greeting customers, understanding their vehicle needs, and presenting suitable new and pre-owned Mercedes-Benz options. Daily tasks include conducting test drives, explaining vehicle features and benefits, preparing price quotes, and guiding customers through the sales and financing process in coordination with the management team.

The Sales Associate maintains accurate customer records in the CRM system, follows up on leads, and supports dealership promotions and events. The role also includes staying up to date on product knowledge, inventory, and brand standards while contributing to a positive showroom experience.

• Demonstrated customer service and relationship-building skills, with the ability to listen carefully and communicate clearly with a diverse range of clients.
• Sales and negotiation skills, including experience presenting products, handling objections, and closing transactions in a professional manner.
• Strong communication and interpersonal skills, both verbal and written, and the ability to work effectively in a team-oriented dealership environment.
• Basic proficiency with computers and CRM or sales tracking systems, along with the ability to learn dealership-specific software and tools.
• Attention to detail and organizational skills for managing appointments, test drives, paperwork, and follow-up activities.
• Motivated, goal-oriented mindset with a commitment to ethical sales practices and delivering a positive customer experience.
• Availability to work full-time, including evenings and weekends as required for dealership operations and events.
• Valid driver’s license with a clean driving record; prior automotive sales experience or retail sales experience is preferred but not required.