On-Call Case Manager

Northwest Regional Council (NWRC) is a multi-service agency that covers the Washington counties of Island, San Juan, Skagit and Whatcom, with offices in Bellingham and Mount Vernon, Washington. NWRC’s slogan: “Human services withyouat the center” encapsulates its focus on creating new solutions to navigate the challenges of aging and disability, proactive paths to behavioral health and recovery, and new partnerships between healthcare and social services.

We are seeking applicants for an On-Call Case Manager.

NWRC’s values are centered on the concepts of respect, inclusiveness, and striving to foster a healthy work environment for all employees. With these values in mind, we will do our part to support and further diversity, equity, and inclusion not only in our workplace, but in our communities. Toward this goal, we invite candidates from all backgrounds and perspectives to apply and help shape the future of NWRC.

The primary goal of the long-term care case management program is to assist clients in developing a plan of care that lets them live at home with as much health and safety as possible. NWRC works with those who choose to live in their own homes rather than move into a nursing home, assisted living, or adult family home. Our case managers will coordinate and help get the needed services, which include caregiving, nursing, meals, medical equipment, and more.

Case Managers conduct annual and as-needed home visits to assess clients’ care needs and develop tailored care plans that reflect their preferences and priorities. They collaborate with community partners to create holistic, comprehensive care strategies and continuously monitor and adjust these plans throughout the year to ensure clients receive the best possible support.

10-Step pay range: $hourly

NWRC salary ranges are comprised of a 10-Step scale. On their employment anniversary, employees are eligible for an annual pay increase to the next step in the associated salary range, subject to satisfactory performance. In addition to the annual pay increases, NWRC assesses cost of living adjustments (COLA) on an annual basis, subject to Governing Board approval. New employees at NWRC usually start at the first step in the position’s assigned salary range.

NWRC may consider a higher step when evaluating the candidate’s experience, training, or proven capability. Internal equity will be reviewed and prioritized when determining a starting pay rate.

As a a non-exempt (hourly), on-call,permanent role, this position is eligible for the following benefits:

• 100% Employer paid Employee Assistance Program (EAP) for employee & dependents
• Sick Leave, accrued on a pro-rated basis
• Alternative Work Schedules
• Hybrid Work Environment

Note:

NWRC meets the Public Service Loan Forgiveness (PSLF) definition of a public service organization.

This is a non-exempt (hourly), on-call, permanent position created specifically to provide support during times of increased workload, staff vacancies or other absences. On-Call Case Managers usually work between 20 and 70 hours per month on average and are eligible to access to our Employee Assistance Program (EAP) and accrue sick leave on a pro-rated basis.

NWRC strives to offer employees schedule flexibility while balancing the needs of their role within the agency with their personal lives. The On-Call Case Manager will work with the Care Management Program Supervisor to develop a schedule that includes regular, in person time in either the Whatcom, or Skagit office as well as optional remote days.

• Demonstrated skills in interpersonal…