Case Manager - Medicaid

This positions is eligible for 10% field work specialty pay

Hybrid - The first 3 months in office, then scheduled levels of telework until probation is complete.

Special

Note:

This is a grant-funded position. Continued employment is contingent upon job performance/evaluation, continued funding of the program, and other appropriate County procedures.

As a seasoned professional familiar with the aging process and service delivery to older and disabled adults, you will manage a caseload, assisting clients in the Medicaid program. You will provide assessments of need, authorization, oversight, and monitoring of older and disabled client care plans with a laptop in the client’s home setting.

This positions is eligible for 10% field work specialty pay

Hybrid - The first 3 months in office, then scheduled levels of telework until probation is complete.

Special

Note:

This is a grant-funded position. Continued employment is contingent upon job performance/evaluation, continued funding of the program, and other appropriate County procedures.

As a seasoned professional familiar with the aging process and service delivery to older and disabled adults, you will manage a caseload, assisting clients in the Medicaid program. You will provide assessments of need, authorization, oversight, and monitoring of older and disabled client care plans with a laptop in the client’s home setting.

You are on the front line of our efforts dedicated to connecting older adults and adults with disabilities with services to help them remain safe and independent r assistance has a direct impact on our client's quality of life.

Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity, stability, and hope. As the county’s community and human services department, we strengthen the local safety net by investing in programs that support people at every stage of life-from early childhood and youth development to housing stability, behavioral health, disability support, and services for seniors, veterans, immigrants, and refugees.

Working alongside nearly 170 community-based organizations, local governments, and nonprofit partners, we respond to both urgent needs and long-term challenges with compassion, accountability, and collaboration. Whether helping families stay housed, supporting recovery and wellness, connecting people to food and transportation, or expanding access to opportunity, our work is grounded in the belief that strong communities are built when people are seen, supported, and empowered.

Together with our partners, we are committed to creating an inclusive, responsive system of care that helps Pierce County residents not just survive-and thrive.

Learn more about the Human Services Department here.

The Aging and Disability Resources (ADR) Division has strong, committed, and passionate leadership. Employees of ADR are mission-driven, talented, and diverse, speaking 28 foreign languages. We foster collaboration among teams, divisions, departments, and external partners. Our employees are engaged and caring individuals.

We are looking for someone with case management experience who is diligent, detail-oriented, and a strong communicator. You will use your exceptional written and verbal communication skills frequently with clients, family members, and community providers to ensure services are being provided in accordance with the established care plan. We need someone who is prompt with responses and can act with a sense of urgency, as well as work well independently and as part of a team.

Throughout the onboarding process, you will meet with the Managers, Supervisors, and teams regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the leadership development program, robust online learning, and other training opportunities throughout your career to ensure your success.

• Responsible for assessment, coordination of services, and advocacy of older and disabled adult clients.
• Provide comprehensive assessment to determine any individualized client needs.
• Provide formal reassessment at specific intervals to gauge progress and continuing needs.
• Provide care planning which…