Digital Operations Centre Manager

Job:
Technicians Electricity Contract type:
Permanent

Schedule:

Full-Time

Location:

Bellshill United Kingdom Offer s is looking for a Digital Operations Centre Manager to join our Digital business, based from our office in Leeds with the objective to support sites across the North East.

At Equans Digital, we aren’t just upgrading Building Management Systems; we’re collaborating with the UK’s commercial and public sectors to build a 'Smart Enabled' future.

Supported by an ambitious 5-year growth strategy and projects ranging up to £1.5m, we are looking for a team to help us grow sustainably.

Key activities

Responsibility for digital service provision in the DOCDay to Day Management of BMS Remote Service Engineers, BMS Project Support and other digital/IoT services (approx. 10 persons)
Managing specialist supplier relationships

Regular contract reviews with customers and senior clients, upselling services where possible

Excellent commercial acumen, understanding of KPIs & strong history of successfully delivery contractsBMS, IT, Software, Operational understanding and awareness

Delivery of contract KPI’s – meeting SLAsManagement of statutory, legal, safety and contract compliance standards

Stakeholder engagement and supporting PMOP&L responsibility between £1m - £3mTravelling to sites in the portfolio to undertake service reviews, safety visits and meet teams

Skills, qualifications & experience

Degree level education, or, Qualified and experienced trade (electrotechnical/remote systems)

Experience of managing self-delivered and subcontracted BMS services on a large scale, software, networking and Java Thorough working knowledge of the BMS industry and systems our teams may encounter (ie, Trend, Tridium, Siemens etc)
Excellent knowledge of HVAC plant and other M&E systems

Experience with in a variety of contract environmentsP&L Responsibility with a track record of success

Strong client focus and clear, concise communication skills

Excellent commercial acumen, understanding of KPIs & strong history of successfully delivery contracts in financial terms

Ability to work collaboratively and flexibly with the team, clients, support functions and other departments to optimise service levels

Working knowledge of CAFM/Other Systems What can we offer you?

On offer is a competitive salary and benefits package, which includes;25 days annual leave (+ public holidays)5% bonus

Private health care (Single Use)
Private GP consultations

Life Cover equivalent to 2 times annual salary

Employee discount shopping schemes on major brands and retailers

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Attractive Employee Referral Rewards Scheme Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing appWho are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion  the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a…