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Customer Service Advisor – Backshift (4 on​/4 off

Job in Bellshill, North Lanarkshire, ML4, Scotland, UK
Listing for: Saltire Facilities Management
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 28000 GBP Yearly GBP 21000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Advisor – Backshift (4 on/4 off)

Saltire Facilities Management is seeking a Customer Service Advisor for a backshift role in our busy office-based contact centre. You will handle calls, emails, and live chats, schedule engineer visits, and provide empathetic support to customers whose heating and property services require attention.

We value clear communication, a calm approach under pressure, and the ability to juggle multiple systems. A positive, team-focused mindset with flexible shift patterns will help you excel in this

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