Sales Account Lead, Accounts

Overview

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions:
Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we’re a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable.

Our committed team pioneer, collaborate, and continually push the bar on products and services in the EdTech space.

Visit us here to find out more:

As a Sales Account Lead, you will be responsible for some of our largest customers, you will manage and secure new business within our largest customers and from other large multi-academy education trusts (30+ schools). You’ll sell RM’s technology products and services to K‑12 schools that reside in the largest authorities, trusts, building long‑term relationships with key C‑suite decision‑makers such as IT professionals, Authority leads, Trust Heads, and School Business Leaders among our most high‑profile customers.

Success means engaging with trust leadership C‑suite teams to uncover opportunities, qualifying them (BANT), and converting them into orders to exceed sales targets.

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Opportunity identification, development and closure

• Identify, pursue and develop new opportunities within your customer base, using a tailored approach.
• Map out key trust decision makers and build an engagement plan for those stakeholders.
• Where applicable, lead the bid response effort with the support of the bid management team.
• Generate account growth through prospecting, networking, attending events, and leveraging consolidation opportunities.
• Conduct needs assessments and deliver tailored product/service demonstrations with the support of RM colleagues.
• Manage the full sales cycle from renewal through to negotiation and close.
• Win significant business growth opportunities, working with the Go‑to‑market team, bid team and the rest of RM as appropriate, positioning RM as a credible organisation to grow the partnership with.
• Take and lead bids through formal governance & executive steering for permission to bid, no bid, submission and contract close.

Customer engagement

• Map out, engage, maintain and influence a network of decision makers and influencers within the trusts you manage to generate long‑term strategic relationships that can be converted to tangible future sales opportunities.
• Attend customer meetings, growing personal profile and connections across the trust schools.
• Act as a window into RM as a point of escalation for the customer.
• Grow and maintain a network of contacts across the trust schools.

Pipeline management and forecasting

• Deliver against targets through pipeline management within RM’s CRM.
• Track pipeline and ensure coverage against target.
• Accurately forecast pipeline and commit on behalf of your team at regular pipeline commit meetings with Sales leadership.
• Ensure appropriate regular contact with all opportunities and the account in general.
• Identify and mitigate risks within your pipeline and the wider team.
• Prioritise opportunities and the time allocated to them.

Improvement focus

• Work closely with your Sales colleagues to share best practice and help each other improve win rates.
• Identify any solutions gaps/requirements that RM needs to address to be successful in any given initiative and support the…