Desktop Technician

Desktop Technician required in Tyger Valley, Bellville.

Duties and Responsibilities:

• Server support and maintenance
• Assist with the installation, configuration and on‑going usability of desktop computers, peripheral equipment and software.
• The position responsibility requires independent analyses, communication and problem solving.
• Work is performed with little supervision and requires initiative and judgment.
• To Progress/close incidents to satisfactory conclusion on the incident system.
• Works with vendor support contacts to resolve technical problems.
• Ensure Desktop computers interconnect seamlessly with diverse systems.
• Work with procurement staff to purchase hardware and software.

Requirements:

• 3- 4 years’ experience with Windows 10, Windows 7/8 and MS Office .
• Experience supporting MacOS
• 2 – 3 Years Server experience
• Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc.
• Microsoft Office 365 experience with Outlook, One Drive, Skype for business and SharePoint.
• Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.
• Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
• Knowledge of networking hardware, cable, Wi‑Fi, fibre, switches, routers, access points.
• Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
• Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.