IT Technical Specialist at QES

• Contract:
  
  12-Month Independent Contract

• Location:
  
  Cape Town North (Hybrid)
• Contract:
  
  12-Month Independent Contract

An exciting opportunity is available for an experienced Senior Technical Specialist to join a dynamic technology team responsible for supporting and enhancing enterprise IBM Content Services platforms. This role is ideal for a hands-on infrastructure specialist with strong Linux, enterprise systems, database, and security expertise who enjoys working in a complex, mission-critical environment.

You will be responsible for the implementation, administration, optimization, and ongoing support of IBM Content Services platforms, ensuring high availability, security, scalability, and performance across multiple environments.

• Install, configure and maintain IBM Content Services environments across Development, Test, Pre-Production and Production.
• Perform platform upgrades, patching and lifecycle management.
• Manage system capacity, storage and data growth.
• Maintain platform architecture aligned with enterprise standards.
• Ensure high availability, disaster recovery readiness and failover capability.

• Administer and support Linux server environments.
• Manage on-premise and cloud-based infrastructure.
• Monitor and optimise server performance, scalability and availability.

• Support and maintain SQL Server environments.
• Work with IBM DB2/UDB databases where applicable.

• Implement and maintain security controls, authentication and access management.
• Conduct vulnerability assessments and support security compliance initiatives.
• Ensure adherence to organisational security standards and best practices.

• Configure and support IBM Content Manager, Content Manager OnDemand, Content Navigator and Aspera platforms.
• Develop and maintain scripts, integrations and automation where required.
• Support API integrations and enterprise application connectivity.

• Implement and maintain monitoring and alerting solutions.
• Perform proactive health checks and performance tuning.
• Provide advanced troubleshooting, root cause analysis and incident resolution.
• Maintain technical documentation and knowledge repositories.

• Bachelor's Degree or Diploma in Information Technology or a related field.
• AWS and/or Linux Administration certifications will be advantageous.

• Minimum 5 years' experience in a Senior Technical Specialist or Enterprise Systems Support role.
• Strong Linux Server administration experience.
• SQL Server database knowledge.
• Experience supporting enterprise infrastructure and application platforms.
• Strong understanding of system security and access management.
• Experience deploying and configuring enterprise applications.
• Exposure to IBM Content Services platforms will be highly advantageous.

• Linux Administration
• Platform Administration
• SQL Server
• Enterprise Infrastructure Support
• System Security & Access Control
• System Configuration & Deployment
• Monitoring & Alerting Tools
• Enterprise Application Support
• Advantageous
• IBM Content Manager
• IBM Content Manager On Demand
• IBM Content Navigator
• IBM Aspera
• AWS Cloud Services
• Docker & Kubernetes
• REST & SOAP APIs
• Power Shell Scripting
• Git Version Control
• CI/CD Pipelines
• Git Hub Actions
• Load Balancing & Performance Optimisation
• Identity & Access Management (IAM)
• Agile / Scrum methodologies

• A strong analytical problem solver
• Detail-oriented with a quality-first mindset
• Able to perform effectively under pressure
• An excellent communicator with strong stakeholder engagement skills
• Self-motivated and proactive
• Passionate about mentoring and sharing technical knowledge

• 12-month independent contract
• Hybrid working model
• Based in Cape Town North
• Opportunity to work on enterprise-scale IBM Content Services platforms
• Collaborative, high-performing technology environment

• IBM
• Linux
• SQL
• Content manager

• 5 to 10 years

• Grade 12 / Matric