Scrum Master

My client based in Cape Town is currently looking for a Scrum Master to join their team on a contract basis. IT / FINANCE

• Lead, coach and support Agile teams in applying Scrum principles, practices and values.
• Facilitate Agile ceremonies, including Sprint Planning, Daily Stand‑ups, Backlog Refinement, Sprint Reviews, Retrospectives and Scrum-of-Scrums.
• Promote team ownership, collaboration, accountability and continuous improvement.
• Support the team in achieving sprint goals, delivery commitments, quality standards and predictable velocity.
• Identify, manage and remove impediments that affect team performance and delivery.
• Protect the team from unplanned work, uncontrolled changes and conflicting priorities.
• Work closely with Product Owners to manage backlog priorities, scope and delivery expectations.
• Collaborate with Project Managers, Programme Managers and stakeholders to align team delivery with wider programme objectives and timelines.
• Monitor sprint progress, team capacity, delivery flow and performance metrics to improve predictability.
• Facilitate estimation of user stories, features, epics and release deliverables.
• Promote adherence to the Definition of Done, technical discipline and agreed quality standards.
• Support effective management of dependencies, risks, resource constraints and escalations.
• Encourage continuous improvement in team dynamics, processes, efficiency and delivery quality.
• Facilitate conflict resolution and elevate people‑related challenges to the appropriate line management.
• Support the sequencing and coordination of technical enabler work with planned delivery activities.
• Contribute to consistent project delivery practices and governance within the Project Delivery Centre (PDC).

• AI, Data Ingestion and Data Warehouse Experience
• Relevant tertiary qualification in Information Technology, Computer Science, Project Management or a related field (advantageous).
• Extensive experience as a Scrum Master within Agile software development or IT project delivery environments.
• Strong understanding of Scrum, Agile principles, Lean-Agile practices and iterative software development.
• Proven experience coaching and supporting self‑organising, multi‑skilled Agile teams.
• Experience facilitating Scrum ceremonies, managing sprint delivery and improving team performance.
• Experience identifying and removing impediments, managing dependencies and resolving team conflicts.
• Experience working with Product Owners, Project Managers, Programme Managers and business stakeholders.
• Experience using JIRA and Confluence for Agile delivery, tracking and reporting.
• Good understanding of software development life cycles, Dev Ops practices and technical delivery processes.
• Preferable experience in AI‑related projects, data ingestion and data warehouse environments.
• Insurance industry experience would be advantageous.
• Experience working within structured project governance and enterprise delivery environments would be beneficial.

• Agile & Scrum Expertise:
  Strong knowledge of Scrum frameworks, Agile principles, Lean-Agile practices and iterative delivery.
• Leadership &
  
  Coaching:
  
  Ability to guide, mentor and empower teams through servant leadership.
• Facilitation:
  Excellent ability to facilitate Scrum ceremonies, workshops and collaborative discussions.
• Communication:
  Strong verbal and written communication skills, with the ability to engage technical teams and business stakeholders.
• Stakeholder Management:
  Ability to build effective working relationships and align expectations across teams and stakeholders.
• Problem‑Solving:
  Proactive in identifying, analysing and resolving delivery challenges and impediments.
• Conflict Resolution:
  Ability to manage team disagreements constructively…