D365 Senior Full Stack Developer

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Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market.

Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the four clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives.

The CRM Full Stack Developer (Senior) builds and delivers complex Microsoft Dynamics 365/Dataversesolutions and integrations across the SLS ecosystem, implementing secure, reliable, and maintainablecomponents across APIs, services, and platform extensions.

Ensure that all solutions adhere to engineering standards—including API design and versioning practices,integration patterns, architectural guardrails, and CI/CD pipeline quality gates—to ensure scalable, reliable,and maintainable releases across the broader product ecosystem.
Working under the technical direction of the Technical Lead, the role provides technical leadership on the selection and adoption of Azure integration services and platform capabilities, guiding decisions that balanceout-of-the-box D365 functionality with custom code and informed build versus buy tradeoffs. This role servesto translate solution designs into high‑quality implementation, strengthens engineering discipline through code reviews and pairing, and improves operational resilience through testing, observability, and production‑gradeengineering practices.

Mentor engineers across squads, uplift engineering maturity, and steer design decisions that ensure long-termplatform sustainability, architectural coherence, and alignment to strategic product outcomes.

Output/Core Tasks:

• Implement the integration architecture for the product domain, covering synchronous and asynchronouspatterns, event-driven designs using Service Bus and Event Grid, and API-first service boundaries.
• Own the Azure API Management (APIM) topology including work spaces, gateways, routing, and reusablepolicies and govern the overall developer experience for internal and external consumers.
• Set and maintain organisation level REST API standards, including resource modelling conventions,versioning strategy, request/response validation, pagination,
• and error semantics, and review pull requests to ensure consistent adherence.
• Define and codify integration and orchestration patterns deciding when to apply Durable Functionorchestrations, Logic Apps, or C# service implementations
• and establish guardrails that promote performance, maintainability, and scalability.
• Engineer resilience patterns across distributed systems, including timeouts, retries, circuit breakers,idempotency, and downstream fault isolation; embeds
• security principles such as least privilege access, token scopes, and compliance aligned logging.

Release & Quality Leadership

• Establish, formalise, and evolve quality gates across environments—including unit testing, contract testing,integration testing, performance smoke tests, and security checks—and ensure CI/CD pipelines enforce these consistently.
• Drive SLO-aligned monitoring and observability practices, ensuring trace correlation across microservices,meaningful distributed logs, and actionable alerting that reduces noise and strengthens operational readiness.
• Use telemetry insights to guide prioritization of technical debt, resiliency improvements, performance bottlenecks, and architectural risks that should be surfaced into the backlog.
• Lead and facilitate incident reviews and root cause analyses, ensuring learnings translate into backlogimprovements, updated guardrails, and strengthened engineering practices.
• Define multistage deployment flows (build → integration tests → staged deploys → approvals) and coach the team on shift left testing, automated quality feedback loops, and…