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RingEX Director, User Experience

Job in Belmont, San Mateo County, California, 94002, USA
Listing for: RingCentral
Full Time position
Listed on 2025-12-26
Job specializations:
  • Design & Architecture
    Digital Media / Production, UI/UX Design
Salary/Wage Range or Industry Benchmark: 196700 - 281000 USD Yearly USD 196700.00 281000.00 YEAR
Job Description & How to Apply Below
## RingEX Director, User Experience This is a visionary and managerial role. This is a hands-on leadership role for a hands-on team leader, not an individual contributor job with some management responsibility.
* Drive the design across an entire area of our enterprise and end-user web/desktop and mobile products.
* Lead an existing team of strong individuals on the interaction design team to deliver UX from conceptualization to launch and follow-up for multiple projects.
* Drive large projects from conception through delivery with a collaborative design approach.
* Oversee design deliverables to ensure quality of both design and presentation.
* Hire, manage, and cultivate the career development of design team members in multiple geographies.
* Define and own a varied menu of UX design processes for project initiatives, including ideation, user-flow analysis, wire-framing, interaction design, and execution.
* Provide clear creative direction and feedback, ensuring effective inter- and intra-team communication.
* Work closely with leadership in visual design, production, copywriting, server, and UI engineering to ensure design specifications are an excellent fit with development constraints.
* Work with product management leadership on project objectives and prioritization to achieve clear and measurable expectations.
* Advocate for the user experience across the company
* Attract and retain new design talent with the design team.
* Create staff career development plans and goals and conduct performance and compensation reviews.
* Plan and facilitate collaboration and design activities with UX and cross-functional teams (e.g., brainstorms, design sprints, workshops).
* Meet with upper management to explain strategies and solutions.
* Bringing humans together to achieve a vision with common goals and shared values.
* Making tradeoffs in an environment of often-conflicting objectives, e.g., deliver great experience on a deadline with fixed resources.
* Mature leadership with proven experience in seeing the bigger picture and your role in it.
* Understanding business drivers, defining UX metrics against those drivers, measuring and reporting on results.
* You work equally well with designers and engineers and understand the symbiosis that exists between the two.
* Ruthless prioritization and an ability to focus on key issues.
* Developing individual contributors and the next generation of leaders.
* Balancing creativity with consistency.
* At least 3 years of hands-on team leadership.
* Minimum of BA/BFA in design, human factors engineering, or a related field; MA/MFA/MBA preferred.
* Strong portfolio of interaction design work created both individually and indirectly though teams of direct reports.
* Web design experience in any of the legacy UX role titles, preferable with web applications or transactional websites.
* Ability to thrive in a start-up environment.
* * Bonus points
* for experience with enterprise applications.
10+ years of design experience with at least 5 years in a UX environment.
* Comprehensive medical, dental, vision, disability, life insurance
* Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
* Voluntary supplemental health coverage and life insurance
* 401K match and ESPP
* Paid time off and paid sick leave
* Paid parental and pregnancy leave
* Family-forming benefits (IVF, Preservation, Adoption etc.)
* Emergency backup care (Child/Adult/Pets)
* Employee Assistance Program (EAP) with counseling sessions available 24/7
* Free legal services that provide legal advice, document creation and estate planning
* Employee bonus referral program
* Student loan refinancing assistance
* Employee 1:1 coaching, perks and discounts program

If you are hired in Belmont, California, the compensation range for this position is between $196,700  and $281,000  for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
** Ring Central, Inc**. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the Ring Central platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally.

Ring Central’s open platform integrates with leading business apps and enables customers to easily customize business workflows. Ring Central is headquartered in Belmont, California, and has offices around the world.
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