Senior Security Operations Center Analyst

As a SOC Analyst at Ring Central, your primary responsibilities are to implement a comprehensive security monitoring, incident response and threat intelligence program for Ring Central’s global cloud service, corporate and development environments. You will also be collaboratively providing feedback to improve security operations processes, generating actionable analysis and threat intelligence from tools, logs, and other data sources, ensuring strong documentation is in place to support ongoing SOC activities, and reporting your observations to other Security, Operations and IT personnel.
* Have proven skills in application security, security monitoring, incident response and intrusion analysis
* Have strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and data
* Think critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skills
* Demonstrated track record of quality processes in candidate’s work history
* Be strongly self-motivated with an aptitude for both individual and team-oriented work
* Have experience following and refining standard operating procedures and playbooks
* Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environment
* Engage teams within and outside of Ring Central to mitigate and resolve cases
* Maintain relevant documentation and audit artifacts
* Identify and track suspicious system activity
* Identify trends and patterns, and present them to Security Engineers to enhance our processes and systems
* This role participates in on-call rotations
* 2+ years in a security engineering, SRE, or SOC roles in a cloud services environment
* Experience with SIEM
* Experience investigating security incidents
* Basic knowledge AWS or GCP
* Experience with IDS, case management, and related tools and practices
* Experience with Linux, Red Hat preferred
* Basic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc.
* Knowledge of network, VoIP and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP)
* Experience using Crowdstrike, Cloudflare, Fire Power, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools and similar tools
* Knowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach events
* Strong knowledge of Microsoft Windows
* Experience automating security tasks, including scripting, programming and/or Sec Dev Ops
* Experience working with global teams
* Comprehensive medical, dental, vision, disability, life insurance
* Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
* Voluntary supplemental health coverage and life insurance
* 401K match and ESPP
* Paid time off and paid sick leave
* Paid parental and pregnancy leave
* Family-forming benefits (IVF, Preservation, Adoption etc.)
* Emergency backup care (Child/Adult/Pets)
* Employee Assistance Program (EAP) with counseling sessions available 24/7
* Free legal services that provide legal advice, document creation and estate planning
* Employee bonus referral program
* Student loan refinancing assistance
* Employee 1:1 coaching, perks and discounts program

If you are hired in Belmont, CA the compensation range for this position is between $86,100  and $123,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.  
** Ring Central, Inc**. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the Ring Central platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally.

Ring Central’s open platform integrates with leading business apps and enables customers to easily customize business workflows. Ring Central is headquartered in Belmont, California, and has offices around the world.
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