Public Relations Director

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're Ring Central, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2.5 Billion annual revenue company with a $150 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies.

This role supports the overall function of corporate and product publicity and is accountable for driving positive awareness of our brand. This position plays a central role in delivering the company's narrative around innovation and customer experience. In this pivotal role, you'll craft compelling narratives that showcase our innovation, build relationships with key media, and drive impactful communications strategies that support business objectives.

• Develop and execute comprehensive PR strategies that align with our business goals and strengthen our market position
• Focus primarily on product storytelling, including press releases and blogs to tell our product stories through the lens of customer successes
• Lead media relations efforts, securing high-impact coverage in tier‑one business, technology, and industry publications
• Drive speaking/award submissions to elevate the visibility of key executives and products
• Pitch trade media on new products/solutions and build out product narratives
• Work collaboratively with product marketing, social media, and content teams
• Manage crisis communications and navigate sensitive issues with precision and sound judgment
• Partner with executive leadership to craft messaging and prepare them for media engagements
• Measure and report on PR performance metrics, continuously optimizing for maximum impact

• 10+ years of progressive PR experience, with at least 5 years in management‑level positions overseeing agencies
• PR agency background is a must
• Strong skills in media relations, writing & content development, project management
• Proven track record of securing high‑impact media coverage for technology companies
• Experience in B2B technology and/or consumer technology
• Exceptional writing skills with ability to translate complex concepts into compelling narratives
• Strong network of established media relationships across business and technology publications
• Demonstrated ability to build relationships with media along with key stakeholders, customers, and partners
• Must demonstrate analytical and strategic thinking in developing plans and programs, as well as excellence in execution
• Must be proactive, strategic, hands‑on, detail‑oriented, and experienced pitching media and other influencers
• Bachelor's degree in Communications, Journalism, Public Relations, Marketing or related field

• Seasoned in critical thinking and creativity, while staying on top of trends in digital transformation, B2B technology, and workplace behavior
• Experience managing communications during high‑stakes situations or corporate milestones
• Track record of successful product launches that drove significant media attention
• Global PR experience across multiple markets
• Prior experience working with C‑suite executives at high‑growth companies

This is more than just a PR role—it’s an opportunity to shape the narrative of a company that's transforming industries. If you thrive in fast‑paced environments and are ready to make your mark, we want to hear from you.

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
• Voluntary supplemental health coverage and life insurance
• 401K match and ESPP
• Paid time off and paid sick leave
• Paid parental and pregnancy leave
• Family‑forming benefits (IVF, Preservation, Adoption etc.)
• Emergency backup care (Child/Adult/Pets)
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation and estate planning
• Employee bonus referral program
• Student loan refinancing assistance
• Employee 1:1 coaching, perks and discounts program

Ring Central is a global leader in agentic voice…