Business Develop Mngr

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Officer Belmont, MA, US

2 days ago Requisition

Salary Range: $78,700.00 To $ Annually

Actual compensation for this role is commensurate with experience, skill set, and other qualifications.

East Cambridge Savings Bank’s Retail Division is actively recruiting for a Business Development Manager I

Function:

Under the general direction of the Senior Vice President
- Retail Officer organizes, coordinates and directs Banking Center operations; and under the general direction of the Vice President
- Senior Banking Center Administrator manages attainment of production goals and cultivates a customer centric retail environment in accordance with established Bank policies, procedures and strategic goals.

We are looking for candidates with:

• Bachelor’s degree or related knowledge/skills gained through experience and 1 year of management experience or 3 years of supervisory experience in a branch banking environment.
• At least 4 years of business development experience in a retail banking environment, which includes demonstrated ability to meet business development goals and monitor staff on business development efforts.
• Proficient with digital banking products.
• Excellent customer service, organizational, verbal and written communication skills, and problem-solving skills required, as well as being a self-starter with the ability to work independently.
• Knowledge of retail banking compliance, as well as experience with preparing/maintaining budgets required.
• Able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act.

Primary Responsibilities:

• Plans, coordinates and directs the daily activities of a banking center. Ensures the efficient, effective and courteous delivery of customer services by assigned staff. Conducts periodic performance reviews, provides counsel, training, and development as needed. Makes hiring, salary and promotional recommendations. Provides direction and guidance to assigned staff and ensures proper training. Assists subordinates with complex transactions and various Banking Center issues.
  
  Conducts periodic staff meetings.
• Develops Banking Center business development strategic plan including both direct business development and referral activities. Leads business development strategy and planning efforts and creates business development and promotional efforts in order to meet production goals. Strategizes with team to assess market position and competition opportunities. Monitors plan to ensure completion of goals and objectives.
• Responsible for selling and originating mortgage/HELOCs and consumer loans to meet established production goals for the Banking Center. Assists loan applicants with questions and follow up research as needed. Approves and closes loans within established limitations.
• Makes business development calls on both current and prospective small business and retail customers. Compiles necessary data and information for financial analysis. Answers questions and follows up on requests for information as needed. Generates and refers small business loans achieving established goals for the banking center
• Manages the business development plan, including tracking employee progress on a weekly basis. Utilizes data analytics to analyze current and perspective relationships. Based on analysis, expands overall outreach efforts to expand customer base meeting established business development goals. Conducts weekly meetings and business development strategizing sessions. Provides training, coaches and counsels staff for maximum performance on business development efforts. Assigns…