Security Officer - 1st Shift

Position: Security Officer - Monday-Friday 1st Shift
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New budgeted full-time position.
** Job Summary
** Overview Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective services to people and property; responds to routine and emergency calls for service; and assists with day-to-day operations of the department. Shift Assignment The Security Officer must be available to work an 8-hour shifts M-F during the Evening

Hours:

2:30 pm-10:30 pm Principal

Duties & Responsibilities - Performs daily operational functions as directed and upon request by the Security Supervisor or the Dispatcher to ensure that McLean’s operational needs are met efficiently.

- Operational responsibilities of the Officer include, but are not limited to, the following:

- Responds immediately and appropriately to all emergency requests for assistance issued by the Supervisor or Dispatcher.

- Responds immediately and appropriately to all emergency, contingency, or disaster situations.

- Responds as soon as possible to all non'-Emergency calls assigned by the supervisor or Dispatcher.

- documents all incidents after response and informs Dispatcher of actions taken.

- Completes all electronic incident reports in an objective manner, writes in a clear style and submits all incident reports and accompanying documentation Prior to departing from campus At the end of the shift.

- Utilizes Strong customer service skills and community policing philosophies to develop and Build Strong relationships with the hospital community.

- Manages complex and dynamic and emotionally charged situations to help restore order, investigate nefarious or criminal activity and take the appropriate safety and security actions.

- Conducts initial investigations into all reports of suspicious activity, persons, hazards or risk and Takes the necessary steps to mitigate risk to patients, visitors and staff.

- Takes appropriate actions When necessary, appropriate or mandated, based on training procedure and legal requirements.

- uses effective and appropriate de-escalation techniques when addressing disorderly, disruptive or emotionally charged persons.

- Demonstrates reasonable application of physical force when necessary and appropriate, to contain, restrain or stop a physical threat or assault.

- Provides escorts to patients, visitors, employees, and others to ensure the safety of the requester.

- Patrols McLean property and grounds, documents all deficiencies and/or violations of policy.

- Ensures that only authorized vehicles are allowed access to parking areas controlled by McLean and documents violations of parking policy.

- Performs access control functions, including: ensuring that all employees, vendors and contractors are in possession of an authorized form of identification and that is clearly visible; enforcing McLean visitor policies and restrictions; restricting access by individuals who have no authorized business on McLean property.

- Performs Dispatch and/or Console duties as assigned by the Supervisor/Manager. Dispatch/console duties include, but are not limited to, the following:

- Coordinates Security activities, acts as liaison to other McLean departments and external agencies, reflects the friendly, courteous, helpful and professional attitude of the department at all times.

- Coordinates assignments of scheduled staff to calls for service and other activities in an equitable fashion.

- Answers incoming internal and external phone calls, provides callers with information and appropriate transfers.

- Prioritizes and assigns responses to incidents and requests for assistance and ensures that all are resolved in a timely fashion.

- Maintains a chain of custody of all property, evidence and equipment turned in to the Security office.

- Documents all actions taken by departmental staff, all incidents reported and ensures that all supporting documentation is provided by Security officers assigned to respond to calls for assistance.

- Monitors all electronic security and fire systems associated with the departmental operations at the Security Office in accordance with department Policies and Procedures.

- Notifies the Supervisor when appropriate to provide additional resources or regarding a systems failure.

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