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HVAC Call Center Leader: Drive Service Excellence

Job in Belmont, Gaston County, North Carolina, 28012, USA
Listing for: Horne Heating and Air Conditioning Inc.
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A heating and air conditioning service company in Belmont is seeking an experienced HVAC Customer Experience Supervisor. In this role, you will lead and support the customer service and dispatch teams to drive performance excellence. Responsibilities include training new hires, resolving escalated customer issues, and developing process improvements to enhance customer satisfaction. The ideal candidate will have HVAC experience and a passion for coaching.

Competitive salary and benefits offered.
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