IT Product Portfolio Manager - Back Office

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

Role Overvie w:

As Product Portfolio Manager for the Back Office portfolio, you will define the vision, strategy, and investment direction for the enterprise capabilities that enable ABC Supply’s accounting, finance, credit, legal, and human resources functions. The portfolio includes the processes, products, platforms, data, and integrations that support financial stewardship, workforce effectiveness, risk management, compliance, and scalable corporate operations.

You will serve as an enterprise capability strategist, connecting organizational strategy, end-to-end process performance, associate experience, regulatory obligations, and technology investment. You will look beyond individual applications, projects, and functional requests to determine which back-office capabilities should be invested in, modernized, simplified, standardized, consolidated, or retired.

Working with Domain Process Owners, Product Managers, Architecture, Delivery, Data and Analytics, Information Security, Change Management, and executive leadership, you will establish priorities, guide investment decisions, and create visibility into measurable outcomes. You will balance operational stability, control effectiveness, associate experience, data integrity, privacy, compliance, growth, and long-term platform sustainability.

This role includes direct people leadership of Product Managers assigned to the Back Office portfolio. Product Managers own product and capability strategies and near-term roadmaps; the Product Portfolio Manager ensures the portfolio collectively advances enterprise objectives and enables the achievement of expected value.

Key Responsibilities:

Enterprise Capability Strategy:

Maintain an enterprise view of the capabilities enabled by the Back Office portfolio across accounting, finance, credit, legal, and human resources. Identify capability gaps, duplication, fragmentation, manual work, and unnecessary complexity. Ensure decisions improve end-to-end enterprise performance rather than optimizing one function in isolation.

Portfolio Vision and Investment Direction:

Define and communicate the Back Office portfolio vision, strategy, and roadmap. Align investment to organizational and functional objectives, process performance, associate experience, capability maturity, risk, compliance, and expected value.

Strategic Portfolio Lifecycle Management:

Balance innovation, operational health, regulatory needs, technical debt, and sustainability. Guide enhancement, modernization, consolidation, replacement, and retirement decisions across the portfolio.

Outcome and Benefit Realization:

Translate objectives into measurable portfolio outcomes. Ensure material investments identify the capability being advanced, intended outcomes, success measures, and the Domain Process Owner accountable for realizing benefits. Distinguish delivery completion from outcome achievement.

Enterprise Process Alignment:

Partner with Domain Process Owners to improve end-to-end process effectiveness, scalability, standardization, and measurement while preserving clear accountability for domain decisions, adoption, and value realization.

Portfolio Health and Investment Effectiveness:

Establish an evidence-based view of process performance, adoption, reliability,…