Referral Coordinator

1 week ago Be among the first 25 applicants

This range is provided by Community Health Systems, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$22.00/hr - $25.00/hr

• Great Benefits (Medical/Dental/Vision/401K Plan/Life Insurance Offerings)
• Generous PTO Plan & Paid Holidays
• Excellent Work-Life Balance
• Fun Employee Events!
• A supportive, mission-driven environment

Location: Beloit, WI

Reports to: Manager Title

JOB SUMMARY:

The Referral Coordinator is responsible for managing, tracking, and completing outside referrals for patients to get health care and other resources they need to be as healthy as possible. The Referral Coordinator will work with patients and outside services to receive healthcare screenings and diagnostic services. This position within CHS will focus on ensuring that the patients are connected with the appropriate outside service.

A dynamic, self-motivated individual is required to help ensure that bridges to care are built between different disciplines and that our patients who need comprehensive care follow through with it. Individuals with a strong presence, a good working knowledge of medical, dental and behavioral healthcare terminologies and those who are engaging / interactive are strongly encouraged to apply for this role.

ESSENTIAL JOB FUNCTIONS:

• Promote timely access to appropriate care
• Increase utilization of preventative care
• Reduce emergency room utilization and hospital readmissions
• Monitor referral resource lists and ensure all are up to date with correct information.
• Manage external referrals and assist patients in removing any barriers to completing the referral process
• Increase continuity of care by managing relationships with tertiary care providers transitions-in-care, and referrals
• Increase patients’ ability for self-management and shared decision-making
• Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction and reducing health care costs.
• Support primary care along with correspondence from specialty providers for timely communication, inquiry, follow-up, and integration of information into Epic
• Verify insurance coverage, eligibility, and referral requirements
• Track all referrals to completion including putting in results and notes from outside services into Epic
• Follows all CHS policies, procedures, regulatory and legal requirements

PREFERRED QUALIFICATIONS:

• Ability and determination to efficiently carry out Community Health System, Inc. mission statement.
• Proficiency in communication technologies
• Highly organized with ability to keep accurate notes and record
• Experience with health IT systems and reports
• Local knowledge about and connections to community health care and social welfare resources is desirable
• Ability to speak a relevant second language is preferred
• Demonstrates a positive attitude and respectful, professional customer service
• Proactively acts as patient advocate, responding with empathy and respect to resolve patient and family concerns, and recognizes opportunities for improvement to meeting patient concerns
• Proactively continues to educate self on providing quality care and improving professional skills
• Ability to identify and maintain confidential/HIPPA information

EDUCATION/CERTIFICATION

• Bachelor's Degree or equivalent experience preferred
• Bi-annual BLS Certification (or ability to complete)
• Community Health Worker certification (or ability to complete)

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is frequently exposed to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.
• Involves standing, walking and sitting for long periods of time; also stooping, bending and stretching for files and supplies.
• The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

• While performing the duties of this Job, the employee is frequently exposed to significant work pace/pressure. The noise level in the work environment is usually moderate.

DISCLAIMER
:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job class. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Community Health Systems, Inc. is an equal opportunity employer.

Entry level

Full-time

Health Care Provider

Industries:
Medical Practices