IT Delivery Lead

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ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

As a Delivery Lead, you will be accountable for driving delivery performance across a domain portfolio—a group of value streams and teams aligned to a common business domain. Partnering with the Product Portfolio Manager, you will focus on enabling predictable, risk‑managed, and outcome‑aligned delivery across multiple teams, ensuring that the system of work supports strategic objectives and continuous customer value.

You will act as a delivery operator, responsible for the flow of work across teams, resolving systemic blockers, managing delivery risks, and providing portfolio‑level visibility. While not a team‑level facilitator, you will support lower‑maturity teams where needed and ensure that the delivery environment enables effective, autonomous execution.

In this role, you will also serve as a delivery point of contact when your portfolio contributes to enterprise‑wide programs that span multiple domains.

Note:

The Delivery Lead does not own team‑level planning, task sequencing, vendor management, or budget responsibilities. Instead, the focus is on cross‑team delivery enablement, coordination, and risk‑managed execution.

Portfolio Delivery Leadership:

• Drive delivery outcomes across a domain portfolio by enabling high‑flow, low‑risk delivery systems across value stream‑aligned teams.
• Maintain a high‑level view of in‑flight and upcoming work, surfacing risks, dependencies, and systemic blockers that impact portfolio flow.
• Ensure systems are in place for coordinated, effective delivery across multiple teams.

Flow & Delivery System Enablement:

• Champion flow‑based delivery practices (e.g., managing WIP, tracking aging work, improving predictability) across the portfolio.
• Apply expertise in software management systems to support efficiencies and effectiveness of Product Team deliveries.
• Support teams with lower delivery maturity by guiding effective review cadences, blockers management, and continuous improvement practices.
• Provide leadership at the portfolio level by enabling cross‑team systems, delivery flow, and strategic coordination—not by leading individual teams.
• DLs may support multi‑team coordination for major rollouts but do not own engineering deployments or release management responsibilities.

Strategic Risk & Dependency Mitigation:

• Identify, surface, and coordinate delivery risks across the portfolio, ensuring early escalation and mitigation planning with the appropriate owners (e.g., PMs, POs, or AOs).
• Understand inter‑team and cross‑portfolio dependencies and play an active role in coordinating with peers and program‑level stakeholders.

Delivery Metrics & Insight:

• Collaborate with Product leadership and Delivery Team to define and track key delivery performance indicators (e.g., throughput, cycle time, total work item age, variability, stability, and WIP trends).
• Ensure visibility of delivery health to stakeholders through regular reporting, portfolio‑level flow reviews, and risk summaries.

Stakeholder & Program Engagement:

• Partner with the domain Product Portfolio Manager to align delivery with strategy and ensure execution supports customer and business goals.
• Act as the primary delivery contact for enterprise‑wide initiatives involving the domain, working alongside enterprise‑level Project Managers.
• Delivery Leads focus on internal and cross‑functional delivery stakeholders. Vendor management remains the responsibility of Application Owners, Project Managers, or Procurement teams.

Continuous Improvement & Change Enablement:

• Facilitate delivery retrospectives and improvement…