Microsoft 365 Services Consultant - Hybrid in Beloit, WI

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We are currently seeking a Microsoft 365 Services Consultant
- Hybrid in Beloit, WI to join our team in Beloit, Wisconsin (US-WI), United States (US).

About the Role

We're looking for an experienced Microsoft 365 Services Consultant to lead the design, support, security, and optimization of enterprise Microsoft 365 environments. In this role, you'll serve as a senior technical expert, partnering with customers and internal teams to deliver secure, compliant, and reliable Microsoft 365 services.

You'll work across technologies including Exchange Online, SharePoint Online, One Drive for Business, Microsoft Teams, Microsoft Purview, Data Loss Prevention (DLP), and Microsoft Defender
.

Key Responsibilities

• Serve as a senior technical SME and escalation point for Microsoft 365 services.
• Troubleshoot and resolve complex Microsoft 365 issues, including critical incidents and executive escalations.
• Design and implement Microsoft 365 governance, security, compliance, and operational standards.
• Support customers with architecture reviews, service assessments, migrations, and best-practice recommendations.
• Configure and manage compliance solutions, including retention policies, sensitivity labels, eDiscovery, auditing, and DLP controls.
• Collaborate with security, infrastructure, service desk, and business teams to ensure service reliability and compliance.
• Develop automation solutions, operational procedures, technical documentation, and knowledge articles.
• Drive continuous improvement through proactive monitoring, service optimization, and automation initiatives.

Required Qualifications

• 10+ years of IT experience with 5+ years focused on Microsoft 365 administration, engineering, or consulting.
• Deep expertise in:
• Exchange Online
• SharePoint Online
• One Drive for Business
• Microsoft Teams
• Microsoft Purview
• Experience supporting enterprise-scale and regulated environments.
• Strong understanding of Microsoft 365 security, compliance, governance, identity, and hybrid environments.
• Hands-on Power Shell experience for automation and administration.
• Experience managing major incidents, root cause analysis, and service improvement initiatives.
• Knowledge of ITIL processes, including Incident, Problem, and Change Management.
• Excellent communication, documentation, and stakeholder management skills.

Highly Preferred Skills

• Microsoft Entra  (Azure AD), Conditional Access, and Zero Trust security architecture.
• Microsoft Defender for Office 365, Endpoint, Cloud Apps, and XDR.
• Microsoft Purview Information Protection and Compliance solutions.
• Tenant-to-tenant migrations and Microsoft 365 transformation projects.
• Microsoft Graph API, Power Automate, Azure Automation, and Logic Apps.
• Experience designing governance frameworks for highly regulated industries.
• Consulting or managed services experience supporting enterprise customers.
• Ability to mentor technical teams and provide architectural guidance.

Preferred Certifications

• Microsoft Certified:
  Security Operations Analyst Associate
• Microsoft Certified:
  Information Protection and Compliance Administrator Associate
• Microsoft Certified:
  Teams Administrator Associate
• Microsoft Certified:
  Messaging Administrator Associate

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $117,600 – $156,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other…