Retail Store Manager

Retail Store Manager position at Spectrum.

Spectrum’s Retail Sales team powers more than 700 store locations that serve our communities and customers, offering state‑of‑the‑art solutions including Spectrum Internet, mobile, TV and voice.

As a Retail Store Manager you will inspire your team, share your subject‑matter expertise, and cultivate creativity within an incentive‑based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.

• Collaborating with peers to build high‑performing teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

• Experience
  : 3‑5 years of sales and customer service experience working inside a retail store environment and a high level of comfort with personal technology.
• Technical skills
  :
  Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Abilities
  :
  Lift up to 35 lbs. and stand for prolonged periods of time.
• Schedule
  :
  Travel and flexibility to support store hours as business needs dictate.

• Bachelor’s Degree or equivalent work experience.
• Management experience – 1+ years.
• Telecommunications/wireless experience – 1‑3 years.

Location:

Rockford, IL | Salary: $48,000.00 – $56,000.00

Seniority level:
Mid‑Senior level |

Employment type:

Full‑time | Job function:
Sales and Business Development | Industries:
Retail.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.