Operations Manager

Operations Manager

Mayo Auction & Realty is hiring an Operations Manager to lead catalog and front office teams, own day-to-day business operations, and drive process excellence. This is a key leadership role reporting directly to ownership.

At Mayo Auction & Realty, we help families and individuals facing major life transitions, including estate settlements, downsizing, retirement, and business closures. Our clients come to us when things feel overwhelming, and our role is to bring clarity, confidence, and results during an important moment in their lives. That only works when our internal operations run with excellence.

• Hire, train, coach, and (when necessary) discipline or terminate team members
• Build a positive, accountable, high-performance culture
• Set clear expectations and provide consistent feedback
• Develop team members and help them grow into their strengths
• Oversee cataloging and front office workflows
• Coordinate scheduling, staffing, and workload planning
• Ensure projects stay on schedule and deadlines are met

• Identify bottlenecks and inefficiencies
• Create, document, and improve processes
• Implement systems that reduce chaos and increase consistency
• Work closely with ownership to align operations with business goals

• Track progress on active projects and auctions
• Hold teams accountable to timelines and quality standards
• Support revenue goals through operational excellence
• Contribute to incentive bonus success through strong execution

• Projects stay on time
• Teams know what’s expected and feel supported
• Clients experience a smooth, professional process
• Ownership can focus on growth because operations are handled

• A confident, steady leader who enjoys responsibility
• Organized, detail-oriented, and deadline-driven
• Comfortable making decisions and having hard conversations
• Calm under pressure and proactive rather than reactive
• Aligned with values like kindness, professionalism, empathy, thoughtfulness, and consistency
• Motivated by improvement, not just maintenance

• 5+ years of experience in operations, management, or a leadership role with direct responsibility for people and processes
• Proven ability to hire, train, and lead teams while maintaining accountability and morale
• Strong organizational and time-management skills with a track record of keeping projects on schedule
• Experience improving workflows, systems, and processes in a growing organization
• Comfortable making decisions, addressing performance issues, and managing change
• Proficient with technology, project management tools, and office systems (CRM or workflow software a plus)
• Auction experience is a plus—but leadership, operational discipline, and people management matter most.

• Incentive bonus tied to revenue goals
• A leadership seat at the table
• A company with a strong reputation, clear values, and meaningful work
• The opportunity to shape systems, teams, and the future of the business
• Starting Salary Range:$65,000–$75,000 + bonus
• Long-term upside potential for a strong leader as the company continues to grow and scale

We’re not just selling assets—we’re helping people move forward. We take pride in doing things the right way, treating people well, and running a professional, ethical operation.

If you’re looking for a leadership role where your decisions matter and your work makes a real impact, we’d love to talk.

If you are interested in the position, please visit