Catering Lead
Listed on 2026-01-16
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Restaurant/Food Service
Catering, Food & Beverage
Overview
Join to apply for the Catering Lead role at Flynn Panera
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Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the Market Leader are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Café managers responsible for the overall running of their cafés.
Aiding the management of the Café are Assistant Managers, who are responsible for running their departments and who help with everyday management responsibilities. Rounding out the cafe leadership are Team Managers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world.
PositionDescription
As a Catering Lead, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera.
EssentialDuties And Responsibilities
- Process, prepare and deliver orders to the client.
- Assists in organizing a team of employees, when needed, to execute large catering orders.
- Providing excellent customer service by following up with customers after an order has been complete. Promptly follows up on all customer calls and requests in an efficient and expedient manner.
- Manages existing accounts to ensure ongoing repeat catering sales.
- Works closely with café teams as well as with the Regional Catering Sales Manager to uncover and pursue additional business.
- Creates a targeted game plan for increasing catering sales. This involves strategic planning, cold calling, presentation skills and effective closing sales techniques.
- Utilizes Outlook Calendar as well as other online resources to maximize organization, game plan and follow up.
- Ability to effectively communicate via email.
- High School degree or equivalent
- Excellent organization, customer service and time management skills
- Enthusiasm, energy and a positive attitude
- Work well under pressure and be able to work with a diverse group of people
- Proven track record of success
- Have a valid driver's license and reliable transportation.
- Reference checks
- Competitive hourly rate including tips.
- Flexible work schedules
- Meal Discounts
- Health Benefits
- Development opportunities
- Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
- Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
- Must be able to read and write to facilitate communication.
- Must possess finger and hand dexterity for using small tools and equipment.
The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs.
Flynn Panera reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Why Work for Flynn Panera?
Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won’t want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Seniority level- Entry level
- Full-time
- Other
- Industries:
Restaurants
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