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Customer Experience Leader: Build -Impact Team

Job in Beltsville, Prince George's County, Maryland, 20705, USA
Listing for: Tom-Drexler-1
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Leader: Build a High-Impact Team

Len the Plumber Heating and Air is seeking a Customer Experience Manager to lead and develop the Customer Experience team, transforming inquiries into booked service and sales opportunities while ensuring top-tier customer service. You will guide onboarding, coaching, and performance improvement initiatives across the team.

The role emphasizes building a high-performance culture with urgency, warmth, accountability, and a focus on customer satisfaction.

Our team is growing, and we are hiring a Customer Experience Leader:
Build a High-Impact Team in Beltsville, MD, United States.

Join Tom-Drexler-1 and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Experience Leader:
Build a High-Impact Team role at Tom-Drexler-1, based in Beltsville, MD, United States.

We are looking to fill the Customer Experience Leader:
Build a High-Impact Team position at Tom-Drexler-1 in Beltsville, MD, United States.

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