Systems Engineer

The Systems Engineer supports and maintains complex enterprise network environments, including network operations, infrastructure support, troubleshooting, equipment installation, security implementation, and ongoing optimization. This position requires on-site support, participation in an on‑call rotation, and close collaboration with engineering, operations, and vendor teams.

• Monitor, maintain, and troubleshoot production network environments, including routers, switches, load balancers, VPN solutions, proxy servers, DNS, DHCP, NTP, and IP address management.
• Administer and maintain network monitoring, configuration management, and system baseline tools.
• Monitor network performance, availability, and security and support established operational standards.
• Provide escalation support for complex network issues and service outages.
• Install, configure, maintain, and troubleshoot network, storage, and server hardware and software.
• Perform hardware upgrades and repair or replace equipment to support operational readiness.
• Validate and test technical solutions prior to production deployment.
• Collaborate with engineering teams to implement network and security changes.
• Install, terminate, reroute, and test copper and fiber‑optic cabling.
• Coordinate equipment, materials, and tools required for cabling and rack installation projects.
• Maintain installation documentation, labeling standards, cabling diagrams, and equipment rack documentation.
• Support network communication closets and equipment racks and assist with cable routing and infrastructure expansion planning.
• Support network security initiatives, audits, and compliance activities.
• Plan, implement, and test network and security changes while minimizing operational impact.
• Collaborate with vendors to resolve technical issues and support platform upgrades.
• Recommend infrastructure and operational improvements to strengthen network reliability and performance.
• Participate in an on‑call rotation to support critical systems and services.

• 3+ years of experience supporting enterprise network environments.
• Experience installing, cabling, configuring, maintaining, and troubleshooting network equipment.
• Strong knowledge of routing protocols, including OSPF, EIGRP, BGP, MP‑BGP, and IS‑IS.
• Experience with MPLS and Layer 2 and Layer 3 VPN technologies.
• Strong knowledge of LAN, WAN, and MAN networking technologies.
• Experience with network security design, implementation, testing, and management.
• Knowledge of networking and application protocols.
• Experience with network monitoring technologies such as SNMP and Net Flow.
• Experience installing, configuring, integrating, and supporting routers, switches, load balancers, and proxy servers.
• Strong understanding of IP networking fundamentals and core IP technologies.
• Strong communication, presentation, technical writing, and documentation skills.
• This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.
• Availability to work on-site five days per week.

• Active CCNA certification.
• Experience supporting large‑scale enterprise network environments.
• Experience with network modernization, infrastructure upgrades, and operational improvement initiatives.

Publishing Pay Range: $57.00 - $62.00 hourly

This is a fully remote role and can be performed from any approved location within the United States.