PT Customer Service Representative

PT Customer Service Representative

National Fitness Partners

Part‑time
:
Starting at $15.00 per hour.

Schedule
:
Saturday and Sunday, 6:45 AM–3 PM.

Hourly increases at 180 days, 1 year, and every 6 months thereafter, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness—we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement‑Free fitness experience.

• We Are Accountable – Self‑starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

• Growth opportunities: over 90% of our management team started as an entry‑level team member.
• Competitive pay and schedule with hourly increases at 180 days, 1 year, and every 6 months thereafter, based on anniversary date.
• Shift‑differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

• Answer phones in a friendly manner using the information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point‑of‑sale system.
• Promote our unique fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized, and safe club environment.