Inventory Manager

Overview

Join to apply for the Inventory Manager role at Midwest Refrigerated Services
.

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also value-added services such as specialty packing, kitting, and fulfillment needs.

We work with household names and are committed to a supportive culture and diverse benefits.

This range is provided by Midwest Refrigerated Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$70,000.00/yr - $75,000.00/yr

• Maintain regular, punctual attendance and comply with all safety, food safety, food defense, regulatory, and company policies.
• Ensure fair, professional treatment of employees and help develop a high-performing team.
• Participate in hiring, onboarding, training, staffing, and disciplinary actions, monitor attendance, breaks, and lunches.
• Build and sustain strong relationships with customers and team members.
• Use data to prioritize and assign daily merchant care tasks/tickets; track progress and ensure timely, accurate resolution.
• Resolve customer issues (OS&D); collaborate directly with leaders.
• Ensure inventory accuracy, manage inventory counts, resolve discrepancies, and identify risks that may lead to inventory loss.
• Maintain inventory KPIs
• Maintain, facilitate and report weekly our Quarterly and EOY inventory cycle counts.
• Produce weekly reports and provide feedback on process improvements, tools, and best practices to enhance inventory control and efficiency.
• Drive process, performance, workflow, and customer-service improvements; ensure benchmarking standards are met.
• Ensure completion of accessorial charge documentation and adherence to all policies and procedures.
• Maintain a safe, healthy work environment by enforcing standards and complying with legal regulations.
• Serve as backup for recall leadership.
• Provide additional shift coverage as needed for staff and leadership PTO.
• Foster a positive, value-driven culture that encourages open communication and continuous improvement.

• Oversee inventory quality control, managing QA holds and ensuring all inventory follows established QA processes and compliance standards.
• Responsible for velocity slotting, to include specific customer pallet position adjustment based on seasonality and needs
• Assist in Recall and Mock recall exercises
• OS & D and claim investigation and resolution
• Document root causes of Inventory issues
• Work with other management and warehouse team to resolve all issues identified through corrective actions, coaching and retraining as needed
• Identify WMS system issues and work with IT for resolution
• Participate in off-hours meetings and training
• Train Inventory team members as needed on inventory related processes and tasks
• Nurture a safety minded culture
• Participate in incident investigations as needed
• Maintain high sanitation standards
• Direct supervision of Inventory team
• Providing productive feedback to subordinates and establishing development plans
• Initiates and administers appropriate disciplinary actions when necessary.

• Ability to work in a range of temperatures
• Ability to read/write in English
• High math/computer skills
• Ability to function & lead effectively in a team & fast paced environment
• Ability to follow & give instructions effectively
• Ability to safely bend and twist repeatedly
• Ability to communicate effectively and professionally with customers and all levels of management

• Bachelor’s degree or Business Management degree preferred
• Experience operating a stand-up forklift
• Previous experience managing Inventory teams in a warehouse environment
• Previous experience with RF controlled inventory systems

• Accident and Injury frequency
• BRC audit rating
• Cycle count accuracy
• Physical Inventory…