Customer Service Rep - PART-TIME ; Fri&Sat

Customer Service Rep - PART-TIME $21/hr (Fri&Sat, 5PM-3AM)

Join to apply for the Customer Service Rep - PART-TIME $21/hr (Fri&Sat, 5PM-3AM) role at Midwest Refrigerated Services
.

Base pay range: $21.00/hr - $21.00/hr.

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48‑state LTL consolidation pool with more than 100 trucks and offer multiple sites with cool‑and‑air‑conditioned storage, distribution and cross‑docking services. We also run refrigerated and non‑refrigerated warehouses and provide value‑added services such as specialty packing, kitting and fulfillment.

We work with household names—and we want you to help our customers succeed.

This position is responsible for working directly with one of our customers by providing on‑site support for their product in our warehouse.

• Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
• Prepare unloading tallies for warehouse receipt
• Close out drivers; add arrival and departure times in CAM
• Close outbound shipments and send all BOLs to customer
• Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
• Answer phones and schedule appointments
• Activate/inactivate lot codes
• Adjust receiving tickets for the dock
• Additional office duties as needed

• Previous office experience preferred
• Knowledge of Microsoft Office (Word, Excel) preferred

MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company‑paid life insurance, company‑paid short‑term disability, company‑paid long‑term disability and 401(k) plan with company match.

Employees also enjoy paid time off, holiday pay (with 2 floating holidays), referral bonuses and access to the EAP program.

We encourage Veterans to apply. All applicants will be required to pass pre‑employment testing. We thank all applicants in advance; however, only those who are being considered for an interview or are currently employed by MRS will be contacted.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug‑free workplace.

Referrals increase your chances of interviewing at Midwest Refrigerated Services by 2x.

Seniority level:
Entry level

Employment type:

Part‑time
Job function:
Other
Industries:
Warehousing and Storage