Knowledge Management SME - Customer Service Ops
Listed on 2026-10-11
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Delta Dental of Minnesota is seeking a Knowledge Management System Specialist to assist Customer Service Agents with complex questions, act as SME for customer service operations, and provide back-up on inbound calls for members, providers, brokers, and group administrators.
The role requires excellent customer service, time management, and problem-solving skills, with the ability to work independently and within a team. This position is with Stratacor, an affiliate of Delta Dental of Minnesota.
The following opening is for a Knowledge Management SME
- Customer Service Ops with Delta-Dental.
This role, Knowledge Management SME
- Customer Service Ops at Delta-Dental, could be your next career step.
Are you ready to take on the Knowledge Management SME
- Customer Service Ops role at Delta-Dental?
We would love to welcome a new Knowledge Management SME
- Customer Service Ops to our team in Bemidji, MN, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).