Knowledge Management Specialist – Customer Service SME
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Stratacor, an affiliate of Delta Dental of Minnesota, seeks a Knowledge Management System Specialist to support Customer Service Agents with complex inquiries by phone and messaging. You will act as a SME for customer service operations, handling inbound calls, coverage continuation, portal support, and claims processing, while collaborating with cross-functional teams.
The role requires excellent customer service, problem-solving skills, time management, and the ability to work independently or
The Knowledge Management Specialist – Customer Service SME role at SARES is now open for applications in Bemidji, MN, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Bemidji, MN, United States.
This opportunity is part of our work in Sales.
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