Knowledge Management & Customer Service Specialist
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Management
Delta Dental of Minnesota is seeking a Knowledge Management System Specialist to assist Customer Service Agents with complex inquiries via phone and messaging. You will act as a subject matter expert across customer service operations, handling inbound calls, portal support, and claims processing support for members, providers, brokers, and group administrators.
The role requires excellent customer service, problem-solving skills, and the ability to work independently or as part of a team in a
The Knowledge Management & Customer Service Specialist position in the Sales field is open for applications.
Full responsibilities and requirements are described in the listing above.
Learn more about the Knowledge Management & Customer Service Specialist role in the description above.
We appreciate your interest in this position.
Join Delta Dental of Minnesota and contribute to our ongoing work.
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