Retail Store Management Trainee

Retail Store Management Trainee - 2159 at First Cash

Salary: $17.00 to $25.00 per hour

This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of earned wages up to seven times per payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after completing six months of active, full-time service; an additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years.
• Sick/Personal: 8 hours after six months of employment; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts are available on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) is available to full-time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks!
• Auto-enrollment in the First Cash 401k program after six months of employment
• Access to the First Cash Pet Insurance program
• Earned Wage Access is provided by Net Spend; signup is required; restrictions and fees apply.
• First Cash 401K program available to employees 21+.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for day-to-day store operations and promoting a positive, productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment. It also analyzes store financial statements to ensure financial goals are met, supports asset protection, promotes our business, and targets new customer acquisitions. Employees work with jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more. This position offers an hourly wage plus commission based on productivity and a bonus based on store performance;

actual pay depends on location, qualifications, and experience.

(This is a representative list; duties may be assigned as needed.)

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes and procedures, including inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods…