Retail Sales Associate - Part Time
Listed on 2025-12-31
-
Retail
Retail Sales, Customer Service Rep -
Sales
Retail Sales
Overview
Retail Sales Associate - Part Time - 2159 are seeking entry-level, part-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.
The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.
Pay and schedule
: $10.00 to $14.00 per hour. The position offers a commission structure that pays you for every transaction processed, with potential to earn additional commissions on top of hourly pay. Most stores open 9:00 AM to 6:00 PM; many locations are closed on Sundays. Auto-enrollment in the First Cash 401(k) program after six months of employment. Earned Wage Access available after day 2 of employment (up to 50% of wages, up to seven times per payroll cycle).
Employee discounts begin on the first day of active employment. Access to over 10,000 discounts through First Cash Perks.
Responsibilities
- Greets and interacts with customers to develop rapport and offer appropriate financial solutions.
- Performs non-management open/close procedures.
- Keeps the sales floor clean, stocked, and maintains merchandise displays.
- Handles sales and loan transactions in accordance with policies, procedures, and regulatory requirements.
- Handles cash and negotiable items per policy.
- Answers incoming calls per company standards.
- Explains legal aspects of pawn and buy transactions to customers.
- Communicates effectively with coworkers and managers; collaborates to create a positive customer experience.
- Completes assigned training and other related duties as needed.
Minimum Requirements & Qualifications
- Must be willing and able to lift/carry up to 50 pounds.
- Ability to perform duties for extended periods (standing, walking, bending, climbing, etc.).
- Ability to work with firearms and become firearms certified (as applicable).
- May assist customers outside the building or retrieve products stored in exterior areas.
- Minimum Age: 18;
High School Diploma, GED, or equivalent experience. - Strong desire to serve customers and be team-oriented; ability to multi-task in a fast-paced environment.
- Cash handling experience preferred; able to operate POS systems.
- Flexibility to work at multiple locations as needed; willingness to work weekends and holidays.
Commission Plan
The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of personal performance. More details provided during interview.
Equal Employment Opportunity
First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash will provide equal employment opportunity regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided where needed.
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