Federal -Study Library Student Assistant *Student Position

Federal Work-Study Library Student Assistant
* Student Position Only*

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Position Title Federal Work-Study Library Student Assistant
* Student Position Only*

Classification Title

Hourly rate, Stipend, or Load Unit

Hourly rate, Stipend, or Load Unit $15.05/hour

Close Date

Open Until Filled Yes

Open Until Filled Notes

Open Until Filled Notes Open For  Academic Year

Position Type/Employee Class

Position Type/Employee Class Student Position

Instructor Status

Instructor Status Not applicable

Overtime Eligible Non-Exempt

FLSA Status

Campus Location

Primary Purpose

To be the first point of contact at the Barber Library Circulation desk and provide support to the Interlibrary Loan Department by carrying out interlibrary loan tasks & procedures. Provide support for the Barber Library Circulation, Interlibrary Loan ( ILL ), and entire Access Services Department staff (event support, cleaning, shelving).

Essential Duties and Responsibilities

• Provide cordial, professional service to all library patrons.
• Utilize complex library software applications to check out, check in, renew circulating library materials, and update patrons’ account status.
• Provide critical opening & closing shift support.
• Assist patrons in person or by phone with Course Reserve requests, item hold requests, general circulation, and library policy.
• Provide pertinent directional information, referring patrons to appropriate departments and library personnel as applicable.
• Learn Library of Congress call number protocol for shelving library items and shelf reading.
• Maintain confidentiality of patron records, both personal and library use information.
• Process local holds, Summit holds, article requests, and interlibrary loan requests.
• Process incoming loans for COCC patrons in ALMA ILS & Tipasa systems.
• Process lending returns & borrowing returns to the ILL department.
• Handle request & processing tasks efficiently and meet deadlines for courier and mail.
• Take direction from Library Specialist, Public Services/Library staff, or librarians in the absence of the Head of Access Services.
• Special tasks and other projects as assigned.

Department Specific

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

• Ability to communicate effectively with students, staff, and faculty from diverse backgrounds & develop strong working relationships with people from all aspects of human diversity.
• Ability to provide consistent and dependable customer service.
• Reliable, punctual self-starter, who performs responsibly without direct supervision.
• Flexibility, willingness to work at varying paces, and ability to multi-task essential.
• Ability to be accurate and detail oriented.
• Ability to remain flexible and do different tasks on a daily basis.
• Accepts supervision & directions from supervisors.
• Considerable computer and keyboarding ability; adept with software applications/databases, Internet usage.
• Ability to manage conflicts within and/or between groups and to work in a team environment. Familiarity with library services helpful.

Ergonomic Requirements

Regular office hours are established between 8 am – 6 pm during the workweek. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.

Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written…