Senior Manager, Accreditation Systems Integrity

Help Shape the Systems That Support Accreditation Excellence

Are you passionate about quality systems, process improvement, auditing, and organizational effectiveness? Do you enjoy bringing structure to complex operations while supporting continuous improvement across a growing organization?

The ANSI National Accreditation Board (ANAB), the largest multi-disciplinary accreditation body in North America, is seeking a Senior Manager, Accreditation Systems Integrity to help lead and strengthen the systems, processes, and tools that support ANAB's accreditation activities across all programs.

ANAB partners with government regulators, industry leaders, and organizations worldwide to promote confidence in conformity assessment and support the quality, safety, and reliability of products, services, and systems. Our work has a global impact, and our Systems Integrity team plays a critical role in ensuring ANAB's operations remain effective, compliant, and continually improving.

This position may be based in ANAB's Washington, DC or Fort Wayne, IN office, or may be performed remotely. Candidates must reside within the United States.

The Senior Manager, Accreditation Systems Integrity is responsible for managing and continually improving ANAB's management system, operational processes, and cross-functional business practices. This role serves as a critical link between ANAB's business operations and technology development efforts, with significant responsibility for supporting the continued evolution of Audeee, ANAB's accreditation management platform. The position works closely with stakeholders across ANAB to identify business needs, facilitate requirements gathering, support system enhancements and deployments, coordinate cross-functional working groups, and drive continual improvement initiatives.

The Senior Manager also partners with leaders throughout the organization to improve efficiency, consistency, risk management, document control, competence processes, internal auditing, complaints handling, and other critical business functions.

The ideal candidate combines strong quality management and auditing experience with project management skills, business process improvement expertise, and the ability to work effectively across multiple teams and functional areas.

• Manage implementation and continual improvement of ANAB's management system and related operational processes.
• Lead initiatives that support accreditation requirements, management system objectives, and organizational continual improvement efforts.
• Partner with leaders across ANAB to identify opportunities for operational improvement, consistency, efficiency, and risk reduction.
• Coordinate internal corrective actions and monitor the effectiveness of resulting improvements.
• Schedule and oversee ANAB's internal audit program, including horizontal and vertical audits.
• Coordinate and support annual management review activities, including data analysis, reporting, presentations, and follow-up actions.
• Coordinate external evaluations and audits of ANAB and support related planning and preparation activities.
• Partner with ANAB business units and the development team to define requirements for new functionality, enhancements, and process improvements within Audeee, ANAB's accreditation management platform.
• Coordinate working groups and stakeholder engagement activities to support Audeee development, deployment, and adoption across ANAB.
• Facilitate requirements-gathering workshops, design reviews, and other sessions to capture business needs, operational requirements, and user feedback.
• Work with ANAB leadership and the Audeee Product Owner to help establish priorities for system development and enhancement initiatives.
• Support release planning and deployment activities, helping ensure business units are prepared for new functionality and process changes.
• Gather, analyze, and communicate user feedback and operational needs to support ongoing system improvement.
• Support the management, maintenance, enhancement, and deployment of Audeee and related business applications.
• Administer business applications that support quality management, document control, records management, and operational effectiveness.
• Support ANAB's participation in international accreditation organizations and represent ANAB on committees, working groups, and related initiatives, as assigned.
• Manage intake and response processes for complaints…