Front Desk Concierge - Weekends

Overview

We are looking for our next amazing Front Desk Concierge to join our dynamic, compassionate team at our award-winning senior living community.

Touchmark at Pilot Butte, 1125 NE Watt Way, Bend, OR 97701

• Provide front desk support and be the heartbeat of the community. Greet residents and guests, share daily calendar events, assist with packages, walker/flower care, and address maintenance issues as needed, maintaining a welcoming environment.
• Answer calls and route inquiries efficiently; maintain a professional, courteous demeanor in all interactions.
• Support residents, guests, and team members with a high level of confidentiality and discretion.

• Possess a high school diploma or equivalent
• Proficient with computers and Microsoft Office
• Professional and polite phone etiquette
• Organized, detail-conscious, and self-initiating
• Outgoing, warm, friendly personality
• Genuine interest in caring for elderly residents and working in a geriatric environment
• Commitment to a high degree of confidentiality
• Ability to multi-task
• Able to walk long distances, climb stairs and lift heavy objects
• Attention to detail and accuracy
• Respect for resident and staff information and records confidentiality

• Commit to Touchmark’s values (excellence, teamwork, hospitality, integrity and compassion), and model these values to inspire others
• Have a "can do" attitude and strive to maintain a five-star site appearance
• Experience answering calls on a multi-line phone system in a professional manner
• Flexible schedule to cover for other team members when needed
• Be willing to cross-train on other shifts to support the community
• Be willing to work independently
• Working knowledge of Microsoft Office; experience with copiers and printers
• Maintain a professional appearance, a friendly attitude, and composure when interacting with team members, residents, and visitors
• Excellent time-management and ability to prioritize multiple tasks in a high-traffic environment
• Experience providing security for the property
• Excellent communication and problem-solving skills

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Flexible Spending Accounts for health care, dependent care, and commuter needs
• On-Demand Pay
• Employee Assistance Program
• Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

Check us out at

We’re growing. Are you?